FAQ
Account management and security
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 29 May 202629
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 29 May 20264,449
- How do I change my phone number?Published on 7 Sept 2023Updated on 19 Jun 2026
- How do I change my phone number?Published on 7 Sept 2023Updated on 2 Jun 202614,882
- How do I update my email?Published on 6 Sept 2023Updated on 29 May 20263
- How do I change my email?Published on 6 Sept 2023Updated on 29 May 20264,231
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 17 Jun 202614,016
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 29 May 202616,573
- What is sub-account?Published on 22 Aug 2023Updated on 29 May 20261,869
- How do I close my account? (web)Published on 22 Aug 2023Updated on 21 Jun 2026468
- How do I close my account? (app)Published on 22 Aug 2023Updated on 21 Jun 2026900
- How do I close my account? (app)Published on 22 Aug 2023Updated on 19 Jun 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 29 May 2026406
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 18 Jun 2026371
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 15 Jun 2026396
Showing 16-30 of 41 articles