On the app On the P2P trading page, select Orders Select Orders to proceed to the next phase Select the completed order that you want to download the receipt for Select completed order of your preference to retrieve the order receipt Select the Download button at the bottom of the order review page. Open or save a PDF file to review the receipt.

Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

In these cases, you will need to wait for the system to lift the restriction automatically.Appeal documents for T+N If your P2P order triggers T+N, please submit the following documents to raise a dispute: Proof of payment and transaction statements for the payment method used in the past month (PDF or screenshot) If payment was made via WeChat or Alipay balance, please upload a PDF bill showing the payment time and payment method If payment was made via a linked bank card, please provide the corresponding

Each voucher has an activation deadline and an operating period. If you don't activate it in time; it'll expire automatically.Will manually stopping the trade early affect my returns? No. If you stop early, settlement happens immediately and any eligible returns are credited at that time (if applicable).

You will receive a message in the app or on the website indicating a deadline to complete the process. If you do not complete it on time, some features of your account will be temporarily restricted: Receive notification: a message informs you of the deadline to re-verify your identity. Confirm your country of residence: select your current country. Upload your document: provide your valid national ID document (DNI, cédula, DUI, or passport, depending on your country).

Bank statements, payslips, utility bills and statements issued from the National Address portal must be issued within the past 3 months You can either submit a clear photo of the original POA or a PDF file. The address on the POA must match with the residential information you provided during signup.

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.

Please plan accordingly to ensure all fund transfers are completed before the deadline. The system will automatically close your account once the deadline passes.How do I make an on-chain withdrawal? App: For step-by-step instructions, see How do I make a withdrawal? (App). Web: For step-by-step instructions, see How do I make a withdrawal? (web).

Please plan accordingly to ensure all fund transfers are completed before the deadline. The system will automatically close your account once the deadline passes.How do I make an on-chain withdrawal? App: For step-by-step instructions, see How do I make a withdrawal? (App). Web: For step-by-step instructions, see How do I make a withdrawal? (web).

John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom (specifically regarding our derivatives-related Services for retail users), Bangladesh, Bolivia, Donetsk, Luhansk and Malta. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards.

You may withdraw your bid before the slot closure deadline. Once a slot has closed, bids are final and can no longer be cancelled.6. If my Paid Ad is paused due to price deviation, will it be removed from the marketplace? No. The ad will remain visible in the marketplace but will no longer appear as a Paid Ad. It will revert to standard marketplace ad ranking rules until the price is updated to meet Paid Ad requirements again.7. What if my eligibility status changes after I win a bid?

If you miss the participation or claim deadline, rewards can't be recovered Boost data is used only for eligibility calculations and isn't deducted or consumed Some activities may support only Web3 participation due to chain availability or compliance requirements