How do I change Email and App Notification Settings?

Date de publication : 18 juin 2026Date de mise à jour : 18 juin 2026Lecture de 2 min
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1. How do I enable/disable email Message notifications?

Open your OKX app, go to Menu > Account Settings > Preferences > Notifications, where you can choose which feature modules you want to enable or disable, such as transaction or copy trading, and select how you want to receive notifications. You can choose to enable or disable Email, Push Notifications, and Web Notifications.

2. Can I turn off all email notifications?

To ensure you receive updates on your account activity and asset management status, you can only disable email notifications for certain modules, but you cannot turn off all email alerts (for example, asset management-related email notifications cannot be disabled).

3. Which modules can disable email notifications, and which one can't?

You can't disable email notifications for asset management and dynamic updates. This helps you stay informed about account feed and transaction risks in real time.You can disable email notifications for risk alerts and take profit/stop loss strategies in the transaction module.

4. How do I turn off email notifications for Liquidation alert?

On the trading page, find Settings > Preferences > Trade notifications to turn off notifications you don't need.Note: please keep important notifications such as take profit/stop loss and liquidation alerts to help you manage transaction risks.

5. How do I find system notifications and notification settings?

  1. On the app's Home, tap the Message icon in the upper right corner, then select System Notifications to view system notification messages.

  2. Tap the settings icon in the upper right corner, then select Notification Settings to configure the notification types for different modules.

  3. For the Transaction module, you can enable Email, Push Notifications, and Web Notifications. For the New Features and Promotions module, you can enable Email and Push Notifications.

6. I didn't receive a call notification for the customer service voice call?

You can enable Notifications > OKX > Allow Notifications in your phone settings so you can promptly check the voice messages we send you.