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How do I authorize a new device when I log in?
To back up your wallet, go to Menu on the app > Backups > Select the wallet you wish to backup > Cloud backup/Seed phrase Switch your network environment (for example, use 4G/5G instead of Wi-Fi). If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you. For more details on facial recognition failures, please refer to What should I do if facial recognition fails?Published on Aug 31, 2023Updated on Jun 17, 2026FAQ14,025What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on Feb 5, 2024Updated on May 29, 2026FAQ132Trade Like A Pro hype rules
For more information about OKX, please visit https://www.okx.com © 2023 OKX. All right reserved.Published on Sep 25, 2023Updated on May 29, 2026FAQ13OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on May 29, 2026FAQ57OKX customer review reward from Sourceforge terms and conditions
The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on May 29, 2026FAQ87Trading Signal Bot Alert Message 2.0 Specifications
Possible Formatting (UTC time, ISO 8061 format) yyyy-MM-ddTHH:mm:ssZ format For example: "2023-06-01T17:38:10Z" yyyy-MM-ddTHH:mm:ss.SSSZ format For example: "2023-06-01T17:38:10.836Z" yyyy-MM-ddTHH:mm:ss+0000 format For example: "2023-06-01T17:38:10+0000" For example: "2023-06-01T17:38:10Z" * Standard Placeholder to access variables in PineScript. Learn more here. 5.Published on Aug 30, 2023Updated on May 29, 2026Product documentationOKX ZERO Trading Fees event FAQs
This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8. You'll need to sign up and complete identity verification before selecting Join Now button to be able to participate. Ensure that the display has changed to show Joined after you've selected to confirm your participation in the activity.2. How do I participate in this ZERO Trading Fees event?Published on Jul 6, 2023Updated on May 29, 2026FAQ38OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the account verification on your OKX account.Published on Dec 26, 2023Updated on May 29, 2026FAQ4,136
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