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OKX contract voucher and usage rules
Each voucher can only be used once. If a position opened with a contract vouchers is liquidated, only the voucher amount will be lost and your own funds won’t be affected. The validity period of trial vouchers may vary by campaign.Published on Aug 15, 2023Updated on May 29, 2026FAQ644What is DEX Boost and how do I participate?
If you miss the participation or claim deadline, rewards can't be recovered Boost data is used only for eligibility calculations and isn't deducted or consumed Some activities may support only Web3 participation due to chain availability or compliance requirementsPublished on Dec 13, 2025Updated on May 29, 2026FAQ2Trading Signal Bot Alert Message 2.0 Specifications
Default to 60. investmentType Optional* base (FOR ENTER AND EXIT SIGNALS) Amount in base currency margin (FOR ENTER SIGNALS ONLY) Invested margin in quote currency contract (FOR ENTER SIGNALS ONLY) Fixed number of contracts percentage_balance (FOR ENTER SIGNALS ONLY) Based on the % of Available Balance (i.e., the margin available for opening new orders) percentage_investment (FOR ENTER SIGNALS ONLY) Based on the % of Active Investment in your bot Active Investment will typically be your initial investedPublished on Aug 30, 2023Updated on May 29, 2026Product documentationSpot and futures cross margin mode
Only pay off the liabilities, and the remaining assets will be transferred to the single-currency account balance.2.Only the available assets can be used to close the positions.3. The default setting is “reduce only". The current margin position is long position—Its available asset is 2 BTC, liability 10,000 USDT, and interest 10 USDT.1. The system will calculate how much USDT needs to be bought to close the position and pay off liabilities (Interest and fees will also be included).Published on Jun 17, 2022Updated on May 29, 2026Product documentationHow do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Grid profit is for display purposes only and does not take into account other elements included in total profit. 1.Published on Jun 20, 2025Updated on May 29, 2026FAQOKX listing mechanism
Orders are matched only after official trading begins and according to normal trading rules.Published on Apr 27, 2018Updated on May 29, 2026FAQ7,501How do I use Merchant Coupon Code?
One-time use: Each coupon is valid for a single redemption only. Account-linked: Codes cannot be transferred, reused, or shared. Expires soon: Be sure to use your coupon before the expiration date. Merchant-specific: Valid only with the listed partner merchant. No cash value: Cannot be exchanged for cash, credit, or crypto. Merchant handles redemption: If you face issues, report it directly from the coupon detail page.What if I can't access or use the coupon?Published on May 19, 2025Updated on May 29, 2026FAQ21Open interest limits of contracts
Newly placed reduce-only orders and closing orders won’t be affected. Existing orders and positions won't be affected. (Open API error code: 54031) Notes: The above rules only apply to some futures. Please refer to trading rules and open position limits for the specific values and parameters. If a futures is not shown on the trading rules page or its Open API query returns empty results, then the above rules do not apply to these futures.Published on Mar 22, 2025Updated on May 29, 2026Product documentationTradeback voucher FAQ
Buy/sell trades: Tradeback amount is based on your trading amount for eligible products and currencies Example 1: The user activates a 10% tradeback voucher with maximum limit of 200 USDG, covering Buy/Sell trades only The user proceeds to trade 500 USDT of ETH/USDT spot trades.Published on May 8, 2026Updated on May 29, 2026FAQWhat's OKX Security Assistant?
Only use this option for items you can 100% confirm are legitimate and must be retained. Items in the ignore list can be “released.” Once released, they’ll trigger alerts again if detected.Silent mode: disables pop-ups only Silent mode disables pop-up notifications, but detection results are still retained (usually shown via tray hover messages such as “unhandled risks exist”). It’s recommended only for short scenarios like meetings or presentations.Published on Jan 15, 2026Updated on May 29, 2026FAQ77Simple Earn Flexible APR boost voucher FAQ
Boost vouchers only affect your interest earnings. Your principal can be redeemed as usual.Published on Jul 30, 2025Updated on May 29, 2026FAQ58OKX Enhanced Liquidity Program
You can only place ELP orders during the regular trading period after call auction. Otherwise, orders will be rejected. ELP order is always post-only and functions as regular limit orders. ELP orders can’t be placed with TP/SL orders. New ELP buy orders can’t exceed the non-ELP best buy price, and new ELP sell orders can’t be below the non-ELP best sell price. Otherwise, ELP orders will be canceled due to price restrictions.Published on Nov 26, 2025Updated on May 29, 2026Product documentationTrading Mechanism
Market buy orders are denominated in USD only. Market sell orders are denominated in contracts only. Market orders can match buyers and sellers of any size, but large orders may significantly impact prices. Always check order book depth before placing large trades. IOC For other order types, please refer to: Basic Order Types. (3) Cancellation Rules: Users may cancel an order at any time before it is fully filled.Published on Apr 8, 2026Updated on May 29, 2026Product documentationHow do I create a DEX trading wallet?
If only one Passkey remains, it cannot be deleted.What important item I should take note of? Your Passkey is the only credential for recovering your wallet and signing transactions. Keep it safe and backed up. Once “escape mode” is activated, you’ll have full control of your assets. We'll no longer provide custody services. If your wallet address is flagged as a “black address,” you can only escape or deactivate the wallet—you won’t be able to continue trading.Published on Oct 1, 2025Updated on May 29, 2026FAQPay Passkey FAQ
What should I do if I lose my only remaining Pay Passkey? If there's only one passkey left, it can't be deleted. And if you lose access to the passkey, you can contact our customer service for a passkey reset.11. Are there any limitations on using Pay features after a Pay Passkey reset? All Pay functions can be used immediately after a successful reset.12. Does the email used for resetting Pay Passkey depend on the cloud account used?Published on Feb 11, 2026Updated on May 29, 2026FAQ