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How do I set up a recurring buy plan?
If you create a weekly plan at 11:05 AM on Tuesday, your future orders will be completed every Tuesday at 11:05 AM. You can check the date of your next order with your plan details.3. How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up.Published on Jan 23, 2025Updated on May 29, 2026FAQ50Understanding OKX's Security Fund
You can view the real-time balance of the Security Fund here.IMPORTANT DISCLOSURES AND DISCLAIMERS The Security Fund is a proprietary risk management tool for the stability and health of the OKX platform. Users must be aware of the following critical terms:1. Not an Insurance Product The Security Fund is not an insurance policy, a custodial protection fund, or a guarantee against user losses.Published on Mar 25, 2026Updated on Jun 22, 2026FAQ4A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: W-2 form 1099 form 1040 form Bank statement Tax form Pay stub Rental agreement Insurance contract Utility bills Certain government-issued letters Employer's certificate E-wallet statement10. Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit.Published on Oct 9, 2025Updated on May 29, 2026FAQ7How do I find the Marketcap feature?
It serves as a crucial tool for traders and investors by offering insights into the overall health and trends of the crypto market. By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends.Published on Feb 27, 2025Updated on Jun 18, 2026FAQ6Notice: Security Fund Display & API Updates — Effective June 9–11, 2026
See the API documentation for full details: https://app.okx.com/docs-v5/zh/#public-data-rest-api-get-insurance-fund No action is needed for general platform users. Changes will apply automatically.Questions? Contact OKX customer support or visit our Help Center. Thank you for your continued support. OKX US TeamPublished on Jun 9, 2026Updated on Jun 10, 2026AnnouncementsMartingale Strategy Order Failure Reasons
Suppose the available balance in your Martingale strategy account is 5 USDT at that time, the system will retry the opening order with min( 5 USDT , originally planned order size ) If this min( 5 USDT , originally planned order size ) is below the pair’s minimum order size, the retry fails but the strategy keeps running (initial-order failures excepted).Published on Jun 16, 2025Updated on May 29, 2026Product documentationTrading Bot Marketplace FAQ
Revenue generation: the marketplace can generate additional revenue for us through commissions on bot transactions and subscriptions, contributing to the platform's financial health and sustainability. In conclusion, the Trading Bot Marketplace on our platform is a pivotal feature that caters to a diverse audience, simplifies the trading process, and can enhance the overall user experience.Published on Jun 13, 2024Updated on May 29, 2026FAQ52How do I find the token unlocks feature?
Keep yourself up-to-date with the list of unlock events for ease of trading Learn about the unlock schedule at the Token unlocks page Investment planning: explore token allocations, helps long-term investors track vested tokens and plan their asset management accordingly. Monitor the allocation of the token Get the vesting info to set your token unlockPublished on Mar 4, 2025Updated on May 29, 2026FAQ15How do I submit my proof of address (POA)?
Insurance contract Government-issued letter Employer's certificate E-wallet statement Driver's license (optional - only if you select state ID as your ID type) Note: The POA must be your residential address Your full name on the POA must match your legal name If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Published on Sep 25, 2024Updated on May 29, 2026FAQ3Why did I receive an OKX account closure email notification? What should I do?
Please plan accordingly to ensure all fund transfers are completed before the deadline. The system will automatically close your account once the deadline passes.How do I make an on-chain withdrawal? App: For step-by-step instructions, see How do I make a withdrawal? (App). Web: For step-by-step instructions, see How do I make a withdrawal? (web).Published on Apr 30, 2026Updated on May 29, 2026FAQ2Scheduled Maintenance Notice – March 20, 11:00 - 11:30 PM PST
We apologize for any inconvenience and recommend planning your activity around this window accordingly. If you have any questions, please reach out to our support team. Thank you for your patience. The OKX Team March 16, 2026Published on Mar 16, 2026Updated on May 29, 2026AnnouncementsTrading Mechanism
However, if the overall account risk is triggered in cross-margin mode, unfilled event contract orders may be cancelled to safeguard overall account health.Published on Apr 8, 2026Updated on May 29, 2026Product documentationOKX AI 101
It doesn't just answer questions — it actively uses tools, plans steps, executes operations, and self-adjusts based on results. Think of it as an AI assistant that can 'do things on its own. Brain: LLM — handles understanding, reasoning & decisions Memory: short-term (context) & Long-term (vector DB) Tools: APIs, search, code execution, trading interfaces, etc. Planning: task decomposition, self-reflection, multi-step executionHow AI Agents Work? AI Agents follow a Perceive → Think → Act loop.Published on May 4, 2026Updated on May 29, 2026FAQ4How to transfer crypto from Coinbase to OKX?
Insurance fund: OKX maintains an insurance fund to protect users against unforeseen losses in volatile market conditions.Best practices to keep your funds safe on OKX Even though OKX is taking all measures to keep your account and your funds safe, there are a few best practices that users can take to keep their accounts even more secure: Enable two-factor authentication (2FA). Use strong and unique passwords. Don't share any sensitive account information.Published on Jun 19, 2025Updated on May 29, 2026FAQ7What are Source of Funds (SoF) and Source of Wealth (SoW)?
Settlement Shows insurance payoutPublished on Dec 24, 2024Updated on Jun 5, 2026FAQ906