All
FAQ
Announcements
Product documents
ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on May 29, 20261Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on May 29, 20262,084How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612Why is my OKX app not working?
Many app crashes are fixed through regular updates and bug patches. 2. Check your internet connection Connectivity issues can prevent apps from loading. Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache.Published on Mar 16, 2026Updated on Jun 10, 202625OKX x McLaren: Digital Collectibles FAQs
All assets in the wallet are stored on-chain and the owner can access it at any time. For more information on opening an OKX wallet, click here.When do I have to redeem my digital collectible utility? Utilities must be redeemed within three weeks of the minting window closing. Utilities cannot be redeemed after this time. Once the redemption window ends, or once a utility is redeemed, Rare or Ultra-Rare collectibles will be marked with a stamp to say the utility is no longer available.Published on Jun 5, 2024Updated on May 29, 20266OKX AI 101
Trained on massive amounts of text, it learns to predict the most likely next token given an input. ChatGPT, Claude, and Gemini are all built on this principle. Key Concept: a Token is the basic unit of text processed by LLMs, roughly 0.75 English words. The Context Window determines how much information the model can 'remember' at one time. Transformer architecture: Uses self-attention to understand relationships between all words in a sentence.Published on May 4, 2026Updated on May 29, 20264Unseen City Shirts - The Roses and The Bees - NFT FAQ
What does utility mean? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice. Your investment will be unprotected if something goes wrong. Past performance is not indicative of future returns. Capital gains tax may be due. NFTs are risky investments and you may lose all your capital.Published on Apr 19, 2024Updated on May 29, 202623How do I earn USDG?
With USDG, you get zero-fee trading, built-in rewards, and flexible utility—all in one stablecoin.Published on Aug 29, 2025Updated on May 29, 202641Unseen City Shirts - Blue Moon - NFT FAQ
What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11. Which jurisdictions are restricted from claiming the Unseen City Shirts – Blue Moon NFTs?Published on Apr 25, 2024Updated on May 29, 20262How do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout?Published on Jan 29, 2024Updated on May 29, 2026126Tradeback voucher FAQ
To utilize your tradeback voucher, you must activate your voucher in the My rewards section. Tradeback vouchers will be applied automatically and used on all eligible trades during the activation period up to the voucher face value or expiry. The tradeback rewards will be distributed to your funding account directly, usually within 15 minutes after every eligible trade.What trades are eligible for tradeback? Tradeback vouchers can cover both manual trades via orderbook and Buy/Sell scenario.Published on May 8, 2026Updated on May 29, 2026How do I level up my trades with Mizar?
Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar?Published on Mar 28, 2024Updated on May 29, 20265How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on May 29, 20263How do I safeguard my Web3 wallet from fraudsters?
This can be compared to a safe that needs multiple keys to open—only when all keyholders cooperate can it be accessed. Review of Fraudulent Tactics: Tactic 1: Fraudsters share private keys or seed phrases of wallets with assets, claiming they don't have enough TRX for transaction fees and need assistance. Users send TRX as transactions fees into the wallet but discover they can't transfer the wallet assets.Published on Dec 13, 2023Updated on May 29, 20261,044How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on Feb 27, 2025Updated on Jun 18, 20266