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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on May 29, 20265How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.YouTube Go to the YouTube page, copy the page link. Open YouTube channels and copy the YouTube link that you want to verify Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link. Note: you can also use YouTube username to verify.LinkedIn Go to the LinkedIn page, copy the page link.Published on Aug 11, 2023Updated on May 29, 20265,392How do I start trading cryptocurrency on OKX with Smart Trading?
The beauty of Smart Trading is its flexibility. Start with copy trading to gain experience, then transition to bot trading for automation, or use signal trading for active involvement. The choice is all yours. Ultimately, Smart Trading empowers you to trade crypto your way, regardless of your experience or preferences. Explore the different products, experiment, and find the approach that unlocks your full trading potential.How do I trade with Smart Trading?1.Published on Apr 7, 2024Updated on May 29, 202676How do I get my individual account verified?
Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Social Security Number (SSN) Note: it's mandatory to provide your Social Security Number (SSN) for you to pass the identity verification process. Residential address ID documents We accept valid state-issued IDs, driver's licenses and passport.Published on Aug 7, 2024Updated on Jun 11, 202637How do I download my account statements?
Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.Published on Nov 6, 2024Updated on Jun 17, 20263What's OKX Security Assistant?
If you’re unsure whether a risk item can be safely deleted, prioritize: “Stop loss first (switch to a trusted device) + investigate later (full scan, read descriptions, provide feedback).”Published on Jan 15, 2026Updated on May 29, 202679What is Agent Trade Kit?
Agent Trade Kit has four main features: Full-range trade execution — Supports spot, futures, margin, and options trading. Describe what you want in a natural language, and the AI analyzes your request and places the order automatically. For the full feature list, visit GitHub. Strategy parameter setup — Supports grid trading, DCA (Dollar-Cost Averaging), and algo orders. The AI can recommend and configure parameters automatically based on data like historical volatility.Published on Apr 29, 2026Updated on May 29, 20263How do I manage my tax account and documents?
Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local records? OKX uses Coordinated Universal Time (UTC) for all tax reporting. A transaction occurring late on December 31 in the US might be recorded as January 1 UTC and will appear on the following year’s tax form.How do I update my SSN or Taxpayer ID?Published on Nov 4, 2025Updated on May 29, 2026Event Contracts FAQ
For the full specification — including settlement price source, reference time, contract types, non-trading day calendar, and market disruption procedures — refer to XAU Contract Rules.Published on Apr 16, 2026Updated on Jun 16, 2026What are the trading volume rules for the campaign?
For a full breakdown of fee structures and applicable scenarios, please refer to the official OKX fee documentation here.Does all trading activity count toward the campaign volume? No. During the campaign period, only trading volume from eligible tokens will be counted. Trades involving tokens that are not listed as eligible in the campaign rules will not contribute to your total volume.How can I check which tokens are eligible?Published on Mar 26, 2026Updated on May 29, 20261How do I submit my proof of address (POA)?
Insurance contract Government-issued letter Employer's certificate E-wallet statement Driver's license (optional - only if you select state ID as your ID type) Note: The POA must be your residential address Your full name on the POA must match your legal name If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Published on Sep 25, 2024Updated on May 29, 20263Beneficial Ownership FAQ
The ownership structure documents should clearly show the ownership structure along with the full names and percentage ownership of each owner, including all intermediary owners.What are intermediate owners (interlayer entities)? Intermediate owners are entities that hold a significant stake in your institution’s ownership structure between the institution itself and the ultimate beneficial owner (UBO).Published on Oct 10, 2024Updated on May 29, 20266OKX x McLaren: Digital Collectibles FAQs
A full guide to selling your NFT on our NFT marketplace can be found here.What happens if I miss the digital collectible drop? The Race Rewind program will release digital collectibles each race weekend between 10am GMT Friday - 10am GMT Monday. If you do not claim one during this period, you can purchase your missing collectible on the OKX marketplace.Published on Jun 5, 2024Updated on May 29, 20266How do I protect my account from Trojan horse takeovers?
These signs often appear quietly — but recognizing them early can help stop a full account takeover.What will happen if your device gets infected? Once your device is infected, the Trojan can do much more than just slow it down. Most modern malware can: Steal your login credentials It can extract saved usernames and passwords from your browser, email, social apps, and even crypto wallets.Published on May 30, 2025Updated on May 29, 202614How can I troubleshoot web or app issues?
Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.Published on Feb 11, 2026Updated on Jun 2, 202613