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How can I switch the site to my preferred language?
This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on May 29, 202636How do I view Profit and Loss (PnL) and switch PnL display?
To seamlessly switch the PnL display between value and percentage, follow these steps: Navigate to the trading chart and select Display from the trading menu Proceed to select Display on the trading page Select the Orders and positions Select Orders and positions under the Display section Locate the TP/SL display and switch between value and percentage Switch between value and percentage effortlessly Note: this feature is only available on the Web.Will switching the PnL display affect my tradingPublished on Jul 7, 2024Updated on May 29, 202647How do I set my preferences?
Why can't I switch between the Lite and Pro versions of the app? The latest version of the app no longer supports switching between Lite and Pro versions. Please refer to the current version.Profile Settings1. How do I change my profile picture? If your account has not set an avatar before, we'll generate a unique and interesting default avatar for you.Published on Nov 1, 2025Updated on Jun 18, 202634How do I transfer/deposit crypto with my sub-accounts?
If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit.Published on Jan 14, 2025Updated on May 29, 2026What is sub-account?
Login to your main account at okx.com and go to Sub-accounts Toggle on the Switchable option to switch between your sub-accounts and main account Toggle on the switchable option on the sub-account that you want log in Select Switch on the sub-account that you would like to log in to. Alternatively, you can go to Profile > Switch account, and select the sub-account you want to log in.Published on Aug 22, 2023Updated on May 29, 20261,870My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.Published on Aug 1, 2024Updated on May 29, 20269What's demo trading and how do I use it?
If you're looking to access more advanced trading features, consider switching to a live trading account.Published on Dec 12, 2023Updated on Jun 16, 20261,019How do I find my deposit address and tag/memo/comment?
You can add up to 20 deposit addresses for different cryptos and networks.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds. Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address?Published on Aug 22, 2023Updated on May 29, 202670,500Crypto profit & loss analysis (PnL) FAQ
If you want to view the average purchase price of your recent spot trades, you can switch to the average cost price.You can go to the Trading page > tap the three dots in the top-right corner > Settings > Spot cost price type > switch between Average cost price and Cumulative cost price.Published on Apr 3, 2026Updated on May 29, 2026How do I deposit USD or USDG with Bank transfer (ACH)?
, you can select Change to link another bank account Select Change if you wish to add or switch to another account 4.Published on Jan 10, 2025Updated on May 29, 20262How do I add my emergency contact?
Switch on the notification feature Ensure that the details provided are spot on Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them. Set the inactivity period and your response time Review the information and make your confirmation.Published on Jul 24, 2025Updated on May 29, 2026303What can I do if my device is running in an unsafe environment?
We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on May 29, 2026301What's demo trading and how do I use it?
If you're looking to access more advanced trading features, consider switching to a live trading account.Published on Oct 1, 2025Updated on Jun 16, 20265How do I use recurring buy trading bot?
The amount has now increased to no less than 2 USDTHow does the USDC currency switch works? Users can easily switch between the various stablecoins on our Order page on either app/web platform. Whereas, previously users could only buy USDC-supported coins via the bot on the web version only. Switch your currency effortlessly at the Investment amountIs it possible to pause/resume the recurring buy bot?Published on Aug 30, 2024Updated on May 29, 2026590How do I adjust the color theme of the trading interface?
You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions. This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on Nov 27, 2024Updated on Jun 15, 202624