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How do I check if an email is officially from OKX via EML file?
Export or download the message as an .eml file.Step 2: Open the EML file with any text editor on your desktop Right-click the file > select "Open with" > select any of your text editors (e.g., Notepad, TextEdit, etc).Step 3: Check authentication fields inside the EML file Search for the authentication results: spf=fail dkim=fail dmarc=fail If any of these fields show fail, the email didn't pass validation and is likely not sent by OKX. dmarc=fail means the email is unauthorized and shouldn't be trustedPublished on Nov 24, 2025Updated on May 29, 202619OKX AI 101
Trained on massive amounts of text, it learns to predict the most likely next token given an input. ChatGPT, Claude, and Gemini are all built on this principle. Key Concept: a Token is the basic unit of text processed by LLMs, roughly 0.75 English words. The Context Window determines how much information the model can 'remember' at one time. Transformer architecture: Uses self-attention to understand relationships between all words in a sentence.Published on May 4, 2026Updated on May 29, 20264Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on Oct 21, 2024Updated on Feb 11, 202695Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on May 10, 2023Updated on Sep 8, 2025183How do I turn on the order sharing feature?
Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.Published on Jan 14, 2025Updated on May 29, 202610How do I verify OKX's ownership and balance of the wallet address?
Create ~/.bitcoin/bitcoin.conf file and open it with an editor or run the command of vi ~/.bitcoin/bitcoin.conf ,edit server=1 rpcuser=OKX rpcpassword=OKXWallet Enter the bin directory,run ./bitcoind command,and start the node Wait for the node to synchronize to the latest height. It takes about 12 hours To query the balance from the OKX snapshot height, you need to roll back the node to that height after synchronizing to the latest height.Published on Sep 26, 2023Updated on May 29, 20261,004OKX x McLaren: Digital Collectibles FAQs
Utilities must be redeemed within three weeks of the minting window closing. Utilities cannot be redeemed after this time. Once the redemption window ends, or once a utility is redeemed, Rare or Ultra-Rare collectibles will be marked with a stamp to say the utility is no longer available.Published on Jun 5, 2024Updated on May 29, 20266How do I check on updates to my support ticket?
In the chat window, scroll up to view your past chat history with OKX AssistantPublished on Oct 17, 2025Updated on Jun 20, 202667Unseen City Shirts - The Roses and The Bees - NFT FAQ
Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed?Published on Apr 19, 2024Updated on May 29, 202623Unseen City Shirts - Blue Moon - NFT FAQ
Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7.Published on Apr 25, 2024Updated on May 29, 20262Simple Earn Flexible APR boost voucher FAQ
We hold the final interpretation rights for the Simple Earn Flexible APR boost vouchers.FAQ1. Can the voucher be applied to my existing Simple Earn funds? Yes. Vouchers apply to your existing Simple Earn funds but only within the eligible quota. Simple Earn uses annual percentage rate (APR).2. Can I use multiple Simple Earn Flexible APR boost vouchers at the same time? Currently, only one Simple Earn Flexible APR boost voucher can be used per subscription.3.Published on Jul 30, 2025Updated on May 29, 202658How do I register an account on OKX?
Download options are available for Windows and macOS.Published on May 23, 2024Updated on May 29, 202628,147Disclaimer for machine translation
The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.Published on Aug 29, 2023Updated on May 29, 2026103How do I turn on the quick order feature?
There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.Published on Oct 23, 2024Updated on May 29, 202617How can I do spot trading with the Jupyter Notebook?
Learn how you can do simple Spot trading by calling the functions in the python-okx library on a Jupyter Notebook.1. How can I run Python code snippets on a Jupyter Notebook? The Jupyter Notebook is an incredibly powerful and easy-to-use tool for Python development and data analysis. You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package?Published on Sep 29, 2023Updated on May 29, 2026562