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How do I add my emergency contact?
Review your emergency contact before you confirming it Once your emergency contact is successfully saved, you can always come back to update your emergency contact. This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact.Published on Jul 24, 2025Updated on May 29, 2026303How can I get my project listed on OKX?
The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only. Listing decisions are based on internal review standards and overall project quality.Published on Apr 16, 2026Updated on May 29, 20263Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
On-chain transfers cannot be reversed if sent to the wrong address or network.FAQs Are internal transfers between OKX Pay and Funding balance free? Yes. No fees apply to transfers between OKX Pay and your Funding balance. Which assets are supported? USDG, USDT, and USDC on X Layer. Why use X Layer for on-chain deposits? X Layer carries zero gas fees for these assets. Other networks (such as Ethereum or Tron) may charge gas fees. Need more help? Contact SupportPublished on Apr 20, 2026Updated on May 29, 2026How can I enhance my OKX app security?
Emergency Asset Migration Transfer assets to a secure address (e.g., cold wallet or whitelisted exchange) upon detecting risks. Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security.Published on May 14, 2026Updated on May 29, 2026Tax Center General FAQ
Cost Basis: Starting with crypto acquired on OKX in Tax Year 2026 and sold on OKX in 2026 or later, the form will expand to include the cost basis for these "covered securities" (assets acquired on OKX after the regulation start date).When will I receive my tax forms? Form 1099-MISC: Available by February 2, 2026 (for those who earned $600+ in rewards/staking). Form 1099-DA: Available by February 17, 2026.Published on Nov 25, 2024Updated on May 29, 202615Crypto Tax Reporting
Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.Published on Sep 24, 2025Updated on May 29, 20262Unified USD Orderbook FAQ
The Unified USD Orderbook automatically handles the conversion internally, ensuring seamless transactions between fiat-stablecoin(s) or different stablecoins without any manual adjustments.4. Why are all trading pairs displayed as XXX-USD in the Unified USD Orderbook? For simplicity and clarity, all trading pairs in the Unified USD orderbook are displayed as XXX-USD.Published on Jul 4, 2025Updated on May 29, 20264How do I buy crypto and earn rewards?
Sign up by: you must enroll in the campaign by February 16, 2026. Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day? If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward.Published on Dec 29, 2025Updated on May 29, 20263Outcomes User Guide
For example, "The overall champion of the 2026 football competition" is an event with markets such as "Brazil to win," "Argentina to win," and "France to win" — you can predict the event's outcome based on your own judgment.How do I use Outcomes?Step 1: Access Outcomes Method 1: open the OKX App, find the Outcomes entry in the homepage banner, and tap to enter.First-time users need to complete an account initialization process — this isn't required on subsequent visits.Published on Jun 2, 2026Updated on Jun 19, 20263Income from staking and rewards
Note: the IRS threshold for this form increases to $2,000 for the 2026 tax year.Published on Nov 4, 2025Updated on May 29, 2026What is the New User Full Rebate Program?
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on Mar 16, 2026Updated on May 29, 20265What's KYC: What to expect and why it matters?
You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC? We’re constantly improving the KYC experience to make it faster, safer, and more user-friendly.Published on Jun 24, 2025Updated on May 29, 202666How do I enable allowlist? (web)
Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users. Address format mismatch: The address format does not match the selected withdrawal network. Please verify the network and address. System issue: If everything above is correct, please try again later. 5.Published on Aug 14, 2023Updated on May 29, 2026419X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on May 29, 2026823.1M+ $SENT X Drops campaign terms and conditions
Campaign Overview and Period The "3.1M+ $SENT X Drops Campaign" (the "Campaign") begins on February 4, 2026, 8 AM PST (the "Start Date") and ends on February 8, 2026, 8 AM PST (the "Campaign Period").Published on Feb 4, 2026Updated on May 29, 2026