All
FAQ
Announcements
Product documents
Common scam tactics
These tactics are deliberately designed to create a false sense of urgency and legitimacy, ultimately pressuring users into making financial commitments that result in loss. Example for scammers pretending to be customer service agents from well-known platforms5. Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds.Published on Sep 28, 2023Updated on May 29, 20262,739OKX Learn to Earn: BTC halving 2024 event rules
28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account.Published on Mar 26, 2024Updated on May 29, 20266,677How do I safeguard my Web3 wallet from fraudsters?
Review of Fraudulent Tactics: Tactic 1: Fraudsters share private keys or seed phrases of wallets with assets, claiming they don't have enough TRX for transaction fees and need assistance. Users send TRX as transactions fees into the wallet but discover they can't transfer the wallet assets. Tactic 2: Fraudsters obtain users' private keys or seed phrases and change the signing mechanism without consent.Published on Dec 13, 2023Updated on May 29, 20261,044Outcomes User Guide
period Confirm the price, quantity, and estimated cost, then tap the order button After you place an order: If it fills immediately, it appears in your Positions If it hasn't filled yet, it appears under Open orders Outcomes market buy page for 2026 football competitionStep 4: Manage positions After your order fills, you can view the following in the Positions tab: Direction Number of shares Average entry price Current profit/loss To exit before the event settles, tap Sell and place a sell orderPublished on Jun 2, 2026Updated on Jun 19, 20263What should I do during or after a scam?
Acting quickly to report the scam gives you the best chance of limiting further losses.What are the common scam tactics and how do I identify? Find out the common scam tactics in this article.What else do I need to do to trade safely? Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone.Published on Mar 11, 2024Updated on May 29, 2026775How do I stay safe from phishing SMS using the name OKX?
These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.Published on May 9, 2025Updated on May 29, 2026326How do I manage my tax account and documents?
Where can I find my tax documents? On the web: Go to Assets > My Assets > Tax Center Tax center is one of the options in Assets > My assets On the app: Select Menu > Tax Center. Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local...Published on Nov 4, 2025Updated on May 29, 2026Outcomes FAQ
Order validity is managed by GTC (Good Till Cancelled)(remains active until filled or manually canceled) or GTD (Good Till Date) (automatically canceled upon expiration) strategy.What order strategies are available? Market orders default to the FAK (Fill and Kill) strategy: fill as much as possible, and immediately cancel the unfilled portion.Published on May 20, 2026Updated on Jun 19, 20261,825What can help prevent P2P crypto scams and protect my assets?
Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers. Make a habit of gathering screenshots and concrete evidence of your interactions to support your dispute. Don't hesitate to walk away from deals if they're appearing suspiciously. Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally.Published on Sep 2, 2023Updated on May 29, 20261,466How do I identify OKX official accounts?
Telegram: if you manage to identify the fake admin according to the identifier, please Block & Report it to @notoscam. Twitter: if you manage to identify the fake admin according to the identifier, please select More > Block & Report.How should I protect myself from being scammed? Protect your privacy. Never share your login credentials, and passwords, and never send assets to anyone who you haven't verified. We always send out notifications for any events users may wish to participate in.Published on Aug 11, 2023Updated on May 29, 20265,392How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on Feb 11, 2026Updated on May 29, 2026How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on May 29, 2026419OKX x McLaren NFT Sweepstakes Terms & Conditions
Entry Periods: The Sweepstakes starts on 7 June 2024 and ends on 23 December 2024. The Sweepstakes is divided into 16 entry periods, each one of which corresponds with a race McLaren Racing’s 2024 season, starting with the Canadian Grand Prix, plus an additional 17th post-season entry period (each, an “Entry Period”). Click here for a current schedule.Published on Apr 25, 2024Updated on May 29, 2026607OKX x McLaren: Digital Collectibles FAQs
The Race Rewind collection offers 24 digital collectibles, one for each Formula 1® race in 2024. Collectibles come in three types: Classic, Rare, and Ultra-Rare. Rare or Ultra-Rare collectibles grant prizes like merchandise and experiences, alongside the digital collectible ownership. At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race.Published on Jun 5, 2024Updated on May 29, 20266How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on Mar 21, 2025Updated on May 29, 202636