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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on May 13, 2024Updated on May 29, 2026372How do I protect my account from Trojan horse takeovers?
Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data. Infected devices also expose stored login credentials and personal data, giving hackers access to a wide range of services beyond your original account.How does a Trojan horse infect your device? Trojan malware typically enters a device through your interaction with unsafe sources or deceptive content.Published on May 30, 2025Updated on May 29, 202614How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on May 14, 2026Updated on May 29, 2026ALL-IN Campaign terms and conditions
To qualify, you must enter your ALL-IN event confirmation access code in the OKX app during the Campaign Period. Only valid access codes associated with registered ALL-IN attendees will be eligible. Please note: Access codes may not be shared publicly. Any access code found to be publicly distributed (for example, via social media or forums) will be invalidated. In order to participate and receive the rewards, winners must pass or have previously passed OKX's advanced identity verification.Published on Aug 18, 2025Updated on May 29, 20261How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Published on Jan 10, 2025Updated on May 29, 202620,053How do I register for an OKX account?
Registering for an account on our platform only takes a few minutes and gives you access to the world's most powerful suite of crypto trading tools.Published on Sep 6, 2024Updated on May 29, 202644How can I do spot trading with the Jupyter Notebook?
How can I access the list of open orders? For more information on how to access the list of open orders, please read our dedicated guide. 1 result = tradeAPI.get_order_list() 2 print(result)15. How can I access order history?Published on Sep 29, 2023Updated on May 29, 2026562Crypto available for withdrawal FAQ
If you need access to your funds urgently, converting your crypto to local currency and withdrawing to your linked bank account is the recommended alternative.Will this happen every time I deposit and buy crypto? The hold is not applied to every transaction.Published on Jan 25, 2024Updated on May 29, 20263,699How do I turn on the quick order feature?
This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data. Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement.Published on Oct 23, 2024Updated on May 29, 202617How do I find the token unlocks feature?
This feature helps you to easily track unlock progress, view upcoming unlock events, explore token allocations, and access detailed unlock schedules.How to check the token unlocks schedule?Published on Mar 4, 2025Updated on May 29, 202615What's demo trading and how do I use it?
Every user starts with the same full access to all demo trading features — no upgrades or unlocking required. If you're looking to access more advanced trading features, consider switching to a live trading account.Published on Oct 1, 2025Updated on Jun 16, 20265OKX x McLaren: Digital Collectibles FAQs
With McLaren NFT on X Layer, McLaren fans will be able to connect with over 50 million active crypto-native builders and creators on the X Layer and OKX platform, and have access to the gateway of web3 world. X Layer is an ecosystem with solid infrastructure and strong interest in many Dapps. Within 1 month of launch, more than 114+ Dapps have deployed on X Layer, and another 100+ are in deployment. McLaren NFT holders will have direct access to diverse decentralized Web3 applications.Published on Jun 5, 2024Updated on May 29, 20266Trading Bot Marketplace FAQ
By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Published on Jun 13, 2024Updated on May 29, 202652How do I set up wallet release for my DEX trading wallet?
On the app, head to the User Center in the top Menu > Security Settings > Account management > Manage DEX access. Enter the User Center page and select Manage DEX access Manage your DEX access easily from the pop-up menu This transfers control of your CeDeFi trading wallet to your chosen wallet address.Published on Sep 24, 2025Updated on Nov 17, 20251How do I register an account on OKX?
The platform also supports NFT trading across multiple blockchains with zero trading fees and seamless access to leading marketplaces like OpenSea and Magic Eden. With integrated account management, fiat-to-crypto options, and wallet connectivity, we bring everything you need to manage, trade, and grow your crypto portfolio in one place. Registering for an account on our platform only takes a few minutes and gives you access to the world's most powerful suite of crypto trading tools.Published on May 23, 2024Updated on May 29, 202628,164