All
FAQ
Announcements
Product documents
How do I track my assets when trading in Spot and Futures mode?
Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu. All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience.Published on Oct 23, 2024Updated on May 29, 202621How do I find the token unlocks feature?
This feature helps you to easily track unlock progress, view upcoming unlock events, explore token allocations, and access detailed unlock schedules.How to check the token unlocks schedule?Published on Mar 4, 2025Updated on May 29, 202615How do I add OKX widget on my phone?
These are as below: Homescreen widget Hot: Featuring top traded trading pair(s) Favourites: Displaying the list of tokens you favorited at OKX Position: Displaying open positions and the PnL of your derivatives trades Watchlist: Track the price movements of your selected trading pair(s) Lockscreen widget Watchlist: Track the price movements of your selected trading pair(s) Spot: Track the price movement of a spot trading pair Perpetuals: Track the price movement of a perpetual trading pair Note:Published on Aug 15, 2023Updated on May 29, 20266,153What are the tax implications for CeDeFi trading?
It's solely users' responsibility to keep track of the cost basis of crypto assets within a self custody wallet and report realized gains / losses on income tax returns.Published on Nov 12, 2025Updated on May 29, 2026What should I do if the other platform didn't receive my withdrawal?
If our platform shows that the withdrawal has been transferred out, but the other platform indicates that it hasn't arrived, these might be the reasons and how you should deal with it: Block not confirmed, please be patient: After the digital asset withdrawal is recorded on the blockchain, we recommend providing the hash value to the receiving platform for tracking.Published on Oct 18, 2024Updated on May 29, 2026759Why can’t I see or use my crypto balance?
This helps the support team track and resolve the issue quickly.Published on Oct 14, 2025Updated on May 29, 2026How do I navigate to and customize notification settings?
Customize price alerts by selecting the assets you want to track.Published on Oct 8, 2025Updated on May 29, 202618How do I find the Marketcap feature?
The Marketcap feature on our platform provides a detailed snapshot of cryptocurrency, helping users track total market capitalization, price movements, trading volumes, and ranking of crypto assets. It serves as a crucial tool for traders and investors by offering insights into the overall health and trends of the crypto market.Published on Feb 27, 2025Updated on Jun 18, 20266How do I view Profit and Loss (PnL) and switch PnL display?
It helps you track the profitability of your trades and overall portfolio.How do I view PnL? Open the OKX App and select Assets to view the Value/Spot PnL for each crypto you hold. You can also view the spot trading candlestick chart by following the steps below. Select Trade > Spot > Select the trading pair Select the candlestick chart icon On the chart, you can view the crypto's PnL and volumeHow do I view total account PnL? 1. Open the OKX App, select Assets 2.Published on Jul 7, 2024Updated on May 29, 202647What's a dusting attack?
They then track these funds to reveal who the owner of the wallet is.Is crypto dust harmful? Crypto dust is not inherently harmful or a threat. It can appear naturally whilst carrying out transactions. The accumulation of crypto dust is a common occurrence; most of the time, it’s nothing to worry about. Crypto exchanges help alleviate the issue associated with crypto dust by allowing users to swap their dust for governance tokens.Published on Oct 4, 2024Updated on May 29, 202614How do I level up my trades with Mizar?
Marketplace for Copy Trading: traders can copy the bots of experienced traders with a few clicks and benefit from their track record. Investments can quickly be spread across different markets and asset classes, allowing traders to reduce risk. Mizar bot: Mizar's DCA (Dollar-Cost-Average) bots can be a great tool because they allow users to automate their cryptocurrency investments.Published on Mar 28, 2024Updated on May 29, 20265US USDG Deposit Match Campaign Terms and Conditions
Each tier is tracked independently. Users may unlock additional rewards if they reach and maintain higher tiers later within the campaign window. Example: If a user deposits $500 USDG on Day 1 and qualifies for that tier, then later deposits an additional $2,500 USDG on Day 10, they will unlock both Tier 1 and Tier 6 if both tiers meet the 90-day AUM rule. OKX reserves the right to send weekly reminders to users whose AUM falls below their qualifying threshold.Published on Oct 10, 2025Updated on Nov 17, 20257OKX Trading Rebate Card - Terms and Conditions
OKX will closely track the behaviour of users to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of this activity, violating local regulatory rules for transaction and any other activities related to illegal, fraudulentPublished on Oct 9, 2023Updated on May 29, 2026394What is the New User Full Rebate Program?
You can track your Program progress and daily reward status on the Program Landing Page. After claiming, rewards can be viewed in the Campaign Center > My Rewards page and in your Reward Center.8. What are the Important Notes for the New User Full Rebate Program? One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel.Published on Mar 16, 2026Updated on May 29, 202655% Deposit Match Campaign - Terms and Conditions
Each tier is tracked independently. Users may unlock greater reward amounts if they reach and maintain higher tiers later within the campaign window. Example: If a user deposits $1,000 on Day 1 and qualifies for that tier, then later deposits an additional $3,000 on Day 10, they will unlock both Tier 1 and Tier 4 if both tiers meet the 90-day AUM rule. OKX reserves the right to send weekly reminders to users whose AUM falls below their qualifying threshold.Published on Dec 1, 2025Updated on Dec 1, 20252