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OKX AI 101
Agent Payments Protocol (APP): AI autonomously handles quoting, negotiating, escrow, metering, and settlement.Published on May 4, 2026Updated on May 29, 20264OKX Trading Rebate Card - Terms and Conditions
OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.Published on Oct 9, 2023Updated on May 29, 2026394How do I complete the required tasks shown in the app?
If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on May 29, 202637How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on Nov 26, 2024Updated on May 29, 202682How do I place a TP/SL with Limit Order?
App: Limit Order > Amount > tick and select Advanced (TP/SL) > Set your TP/SL > Confirm > Buy Insert and select your preferred details for the order Enable TP/SL Check the TP/SL box: after entering the order price and size, check the box next to [TP/SL] to activate the settings for Take Profit and Stop Loss. Set Trigger prices TP trigger price: this is the price at which your Take Profit order will be triggered.Published on May 31, 2024Updated on May 29, 2026288How do I check on updates to my support ticket?
To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team.Published on Oct 17, 2025Updated on Jun 21, 202667OKX x McLaren NFT Sweepstakes Terms & Conditions
During the minting window, the NFTs will appear as a mystery box in users’ wallets/ dashboards. NFTs will be automatically updated by 00:00 on the Wednesday post race to reveal whether an entrant has won a prize. Prizes must be redeemed (i.e. claimed) within 3 weeks of the minting window closure (i.e. three weeks from the Monday 10am GMT post the race). Unclaimed prizes will expire after this time.Published on Apr 25, 2024Updated on May 29, 2026607
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