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Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
This Campaign is available to eligible attendees who (1) receive an OKX branded poker chip in Las Vegas between November 21, 2025 and November 22, 2025 in Las Vegas (the "Event"); (2) register via a link posted on OKX global social accounts; (3) or register via a link shared by OKX influencers.Published on Nov 18, 2025Updated on May 29, 2026FAQHow do I verify my identity with ID and selfie photos?
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on Sep 4, 2024Updated on May 29, 2026FAQ55How do I turn on the quick order feature?
Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement. This minimalistic option is perfect for traders who value speed and simplicity, enabling them to execute trades swiftly without navigating through multiple menus. Move the Plus button effortlessly on the trading pageHow do I turn on quick orders?Published on Oct 23, 2024Updated on May 29, 2026FAQ17ALL-IN Campaign terms and conditions
For the Las Vegas Formula 1 Grand Prix raffle prize, all travel documentation, visas, and any additional costs not expressly included in the prize description are the sole responsibility of the winner.Published on Aug 18, 2025Updated on May 29, 2026FAQ1What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on Oct 13, 2023Updated on May 29, 2026FAQ122Introduction to Trading Account Auto Earn and Its Rules
For users whose lending offers are successfully matched on the hour T, the hourly interest for the corresponding loan amount from T to T+1 will be distributed on the hour T+1. 15% of the interest will be charged by the platform and 85% will be distributed to trading account auto earn users. Actual interest = Actual loan amount * Current APR/365/24 * 85%.Source and use of margin 15% of the interest paid by margin traders will be deposited as margin to cover potential losses.Published on Jul 23, 2025Updated on May 29, 2026Product documentationWhat onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on Oct 13, 2023Updated on May 29, 2026FAQ65What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on Oct 13, 2023Updated on May 29, 2026FAQ127What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on Oct 13, 2023Updated on May 29, 2026FAQ288Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on Aug 8, 2024Updated on May 29, 2026FAQ60How do I submit my proof of address (POA)?
The POA must be issued within the last 3 months The POA must be a clear photo of your original POA or a PDF file of the original POA The POA must match the residential information you provided during your identity verification The acceptable types of POA may vary depending on the jurisdictionPublished on Sep 25, 2024Updated on May 29, 2026FAQ3How do I set up TP/SL with the Order line?
Select the (+) on the right of the chart to place an order Select plus (+) option make an order Proceed to place a limit order or add an alert, all depending on your strategy Update your next step on whether to place an order or setting up an alert Enter the order amount that you'd like to trade or enter the quantity based on the percentage Insert your preferred order amount on the chart Your open order will appear on the chart once you placed the order View your open order on the chart Adjust thePublished on Jun 21, 2024Updated on May 29, 2026FAQ176Why can’t I withdraw funds?
If you are withdrawing crypto via the web interface, after selecting crypto, the 24h available limit will be displayed on the right side of the withdrawal page.Risk control restrictionsTrigger T+N restriction If a T+N restriction is triggered, please wait until it's lifted before withdrawing. For more details, refer to: What should I do if the T+N security protection is triggered and I can't trade?Published on Aug 27, 2025Updated on Jun 18, 2026FAQ145How do I authorize a new device when I log in?
Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache. If you’ve created OKX Wallet, please remember to back it up before updating or uninstalling the app. This includes your seed phrase or private key. If these are lost, your wallet assets cannot be recovered.Published on Aug 31, 2023Updated on Jun 17, 2026FAQ14,019Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on May 29, 2026FAQ992