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Scheduled Maintenance Notice – March 20, 11:00 - 11:30 PM PST
Dear OKX User, We want to give you advance notice of a scheduled system maintenance window that will affect certain platform features.Published on Mar 16, 2026Updated on May 29, 2026AnnouncementsHow do I turn on the quick order feature?
There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.Published on Oct 23, 2024Updated on May 29, 2026FAQ17How to Trade Event Contracts and Settlement Logic
For BTC events: https://www.okx.com/markets/index/btc-usdt For ETH events: https://www.okx.com/markets/index/eth-usdt For SOL events: https://www.okx.com/markets/index/sol-usdt # Item Updated 14th May 2026 1 Settlement value Arithmetic average of the close price of each seconds-level index candle in the window 2 15-min Up/Down — settlement window 15 seconds (15 data points) 3 Daily Price Above — settlement window 60 seconds(60 data points) 4 5-min Up/Down- settlement window 5 seconds (5 data pointsPublished on Apr 8, 2026Updated on Jun 15, 2026Product documentationGet started with Orbit livestream
Select the End stream button above the streaming window. The end stream button can be found above the streaming window. Note: If you end your livestream on your external streaming service, it will only pause your livestream on Orbit. At any time, if your livestream is paused for 10 minutes, it will automatically end.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationXAU Contract Rules
Item Description Reference Time 5:00:00 PM ET daily, automatically observing EST/EDT transitions Time Window 1 minute before the reference time (e.g., if reference time is 17:00:00 ET, window is 16:59:00–16:59:59 ET) Data Points 1 index close price per second; 60 data points in total Settlement Price Arithmetic mean of per-second XAU-USDT index close prices within the window An arithmetic average across multiple data points — rather than a single price at one moment — is used to mitigate the impactPublished on Jun 15, 2026Updated on Jun 15, 2026Product documentationOKX x McLaren: Digital Collectibles FAQs
Utilities must be redeemed within three weeks of the minting window closing. Utilities cannot be redeemed after this time. Once the redemption window ends, or once a utility is redeemed, Rare or Ultra-Rare collectibles will be marked with a stamp to say the utility is no longer available.Published on Jun 5, 2024Updated on May 29, 2026FAQ6How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on May 29, 2026FAQ1,004How do I set up wallet release for my DEX trading wallet?
Software installation pop-up (Windows): close any pop-ups prompting you to install additional software.Published on Sep 24, 2025Updated on Nov 17, 2025FAQ1How do I register an account on OKX?
Download options are available for Windows and macOS.Published on May 23, 2024Updated on May 29, 2026FAQ28,157OKX x McLaren NFT Sweepstakes Terms & Conditions
Prizes must be redeemed (i.e. claimed) within 3 weeks of the minting window closure (i.e. three weeks from the Monday 10am GMT post the race). Unclaimed prizes will expire after this time. The minting, redeeming and expiry period for each subsequent NFT drop will follow the exact same time frame. For example, for Race 1 Canada Grand Prix: The mint window will open at 10am GMT Friday 7th of June 2024 and will close at 10am GMT Monday 10th June 2024.Published on Apr 25, 2024Updated on May 29, 2026FAQ607How do I use the chart trading layout?
Go to your workspace > Select More > Delete > Confirm After selecting a workspace, you can modify its templates and enable/ disable widgets such as Trading data, Markets and data window and Top movers etc. Open your workplaces on the trading page On the App: 1. Tap Trade and select the trading style 2. Tap the three dots > Settings > Interface 3. You can choose different styles for displaying chart positions (Top, Bottom or None)How do I unhide the candles chart? 1.Published on Jan 29, 2024Updated on May 29, 2026FAQ1265% Deposit Match Campaign - Terms and Conditions
Once the user completes 90 eligible days within the 180-day window, the reward will be unlocked and made available for trading and withdrawal. Example: If a user completes their 90th qualifying day on April 10th 2026, their reward will be unlocked on that date. Each tier is tracked independently. Users may unlock greater reward amounts if they reach and maintain higher tiers later within the campaign window.Published on Dec 1, 2025Updated on Dec 1, 2025FAQ2Unseen City Shirts - The Roses and The Bees - NFT FAQ
Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. What does utility mean? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice.Published on Apr 19, 2024Updated on May 29, 2026FAQ23Unseen City Shirts - Blue Moon - NFT FAQ
Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. 10. What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11.Published on Apr 25, 2024Updated on May 29, 2026FAQ2What is the New User Full Rebate Program?
Reward Claiming Users must manually claim their daily reward via the Program landing page or Campaign Center within the specified claim validity window. Unclaimed rewards past the claim validity window will expire and cannot be recovered. Upon rewards claiming, a lock-up period applies before the reward becomes usable. The lock-up duration will be set out on the Program landing page.6. What is the reward validity and lock-up period for the New User Full Rebate Program?Published on Mar 16, 2026Updated on May 29, 2026FAQ5