When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.

How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...

As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...

Your settings will be retained even when you reopen the app.

If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit...

Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If you're unsure whether the receiving platform requires a tag/memo, contact them to confirm before proceeding. Never enter random digits — submitting an incorrect tag/memo may result in permanent loss of funds.

Limit orders default to the GTC (Good Till Cancelled) strategy: the order remains active until filled or manually canceled. When placing an order, you can set it to GTD (Good Till Date): specify an expiration time, after which the unfilled portion is automatically canceled.What is the minimum order amount? Limit order: price × shares ≥ 1 xp. Market buy ≥ 1 xp. Market sell ≥ 1 xp (no minimum for market close-out orders).What are Split and Merge?

This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.

Auto top-up automatically transfers funds from your OKX Exchange account into your OKX Pay wallet when your Pay balance drops below a threshold you define. No manual action is needed.What do I need to configure when setting up a rule?

Trigger orders are Good Till Canceled (GTC) — there's no expiry date. An order stays active until it triggers and executes, you cancel it manually, or it fails. Make sure you have sufficient funds and a valid payment method in place for when your order triggers.How many trigger orders can I have open at once? You can have up to 50 pending trigger orders at the same time. To place a new one once you've reached the limit, cancel an existing pending order first.How do I cancel a trigger order?

Select your type of signal before publishing it When publishing a signal, signal providers can set the copy trading recommended amount as a mandatory minimum investment requirement. Select the trading pairs that your signal supports: A vast number of trading pairs are available for selection at the Select trading pairs option Select Publish signal You've completed all the steps to publish a signal.

High Liquidity Trading Pairs: Choose trading pairs with good liquidity to reduce the spread during opening and closing positions, thereby reducing slippage costs and improving overall returns. By meeting these conditions, users can better utilize the smart arbitrage strategy to achieve stable funding fee income while hedging against price risks.

An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?

In its simplest terms, the bot sells futures contracts when the price is above entry and buys when below. By automatically buying low and selling higher, the trader profits from price volatility without managing their positions actively. The futures grid trading bot has three modes: long, short and neutral. With long direction, the bot will only open and close long positions. With short being selected, it only opens and closes short positions.