Why does passkey error 50162 happen? Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.

Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

Insert your password details An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours if you log in with new devices after you have changed the login passwordI forgot my login password Open okx.com login page, insert your phone number or email address, and select Forgot your password Select Forgot your password to continue Enter your phone number or email address and select Next Enter the verification code and

Transfer them to the main account before withdrawing.Withdrawal page/network errors or exceptions Common issues include: Internal error or invalid token prompts Address errors when adding a withdrawal address Buttons not responding Try the following: Switch networks and wait 5 minutes before retrying Withdraw using an alternative address Update the app to the latest version and try again Note: if you use OKX Wallet, back up your private key and seed phrase before updating or uninstalling the app.

If you encounter error/blocked messages during facial recognition, make sure both your phone and computer are connected to the same network (same Wi-Fi/hotspot) before trying again. Identity verification page with network error message2. Identity information mismatch Make sure the logged-in account matches your verified identity information. Note: you may download your account statement to check your identity information. Learn more here: How do I download my account statements?3.

These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.

Contact OKX Assistant if: You can't access your account You receive repeated security warnings Transactions fail or show unexpected errors Troubleshooting steps don’t resolve the issue When contacting support, prepare the following details: Device model Operating system version App version Screenshots of the issue Description of steps you’ve already tried Providing this information can help our support teams diagnose the issue faster.How can I keep my OKX app secure?

The listing depicts a sequence of feasible actions and how they correlate with the messages visible on the user interface.

Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in the verification details, and select Confirm You'll receive a confirmation upon successfully resetting your channel of securityOn the web Go to Profile and select Security > Security Center Select Change phone number / email / authenticator app Select Unable to verify?

reason in your email.

and domains and select Add safe sender Insert okx.com and select OK Add email to whitelist Select Save to complete the email whitelist Note: to unsubscribe from OKX marketing emails, click the “Unsubscribe” link in the footer of any marketing email

New email field Select Send code in both the New email authentication and Current email authentication fields.

Self-service tool For quick access, click the button below:On the app Open the OKX app and select Menu Open User Center page Select Account settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.

Most modern malware can: Steal your login credentials It can extract saved usernames and passwords from your browser, email, social apps, and even crypto wallets. Monitor your clipboard Anything you copy, such as wallet addresses, passwords, or verification codes, may be captured and sent to hackers. Record your keystrokes It can log what you type, including login details and other sensitive information.

Select Help Center on the login page Select the icon at the top right corner Select ticket center > Help icon on the login page Select Join video call appointment Enter the authentication code that is sent to your email and join the video call Enter the authentication code in order to join the video call Note: after your contact email is verified, you'll receive ticket updates via email.