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How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to eight charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on 9 Aug 2024Updated on 29 May 2026FAQ33How can you protect yourself from a phishing attack?
How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses. For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here.Published on 17 Aug 2023Updated on 29 May 2026FAQ3,784What's a futures trading bot and how do you automate trades with it?
selected Select the trading pair at the top left of the screen and choose a futures contract you want to trade Several futures contracts are available for you to explore Take a good look at the list and select your tokenHow do I strategize futures grid AI strategy?Published on 26 Dec 2023Updated on 29 May 2026FAQ36Full-screen Trading Now Available for Perpetual Swap
Dear valued customers, To offer a fully-immersive experience in digital asset trading, we are launching the full-screen trading for perpetual swap on OKX.com. Also, we are expecting to launch more new features, such as algo orders and trading calculator, in the coming weeks.Published on 12 Mar 2019Updated on 29 May 2026AnnouncementsHow can I do spot trading with the Jupyter Notebook?
Learn how you can do simple Spot trading by calling the functions in the python-okx library on a Jupyter Notebook.1. How can I run Python code snippets on a Jupyter Notebook? The Jupyter Notebook is an incredibly powerful and easy-to-use tool for Python development and data analysis. You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package?Published on 29 Sept 2023Updated on 29 May 2026FAQ562How can I enhance my OKX app security?
Your keyboard input or clipboard content is modified unexpectedly.How do I remove malware and secure my device? Uninstall suspicious apps: Remove any apps downloaded from unofficial sources. Check if "accessibility permissions" have been granted to unknown apps and disable them. Perform a full system scan: If issues persist: Install and run a trusted antivirus software scan. Delete any detected malicious apps and associated files.Published on 14 May 2026Updated on 29 May 2026FAQHow do I safeguard my Web3 wallet from fraudsters?
As such, stolen funds are often challenging to recover due to the anonymity and decentralization of digital assets.What should I do to protect myself from scams? We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?Published on 13 Dec 2023Updated on 29 May 2026FAQ1,044YOUChain(YOU) Now Available
Dear Valued Customers, We are pleased to announce that YOUChain(YOU) is now listed on OKX. Please take note of the following go-live schedule: 1. YOU deposit - 16:00 May 14, 2018 (Hong Kong Time, UTC +8) 2. YOU/OKB spot trading - 16:00 May 15, 2018 (Hong Kong Time, UTC +8) 3. YOU/BTC, YOU/ETH, YOU/USDT spot trading - 16:00 May 21, 2018 (Hong Kong Time, UTC +8) 4.Published on 14 May 2018Updated on 29 May 2026AnnouncementsHow do I protect my account from Trojan horse takeovers?
If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.Published on 30 May 2025Updated on 29 May 2026FAQ14How do I check if an email is officially from OKX via EML file?
How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.Published on 24 Nov 2025Updated on 29 May 2026FAQ19How do I avoid scams from off-site communication in P2P transactions?
If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?Published on 11 Sept 2025Updated on 29 May 2026FAQ17How do I stay safe from phishing SMS using the name OKX?
If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX. Don’t download apps, extensions, or wallets from unknown or unofficial sources.Published on 9 May 2025Updated on 29 May 2026FAQ326How to transfer crypto from Coinbase to OKX?
Introduction You can deposit euros quickly and easily on OKX by using iDEAL, the trusted Dutch payment method. But what to do if you already have crypto's which you want to transfer to OKX? In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX?Published on 19 Jun 2025Updated on 29 May 2026FAQ7Why did my identity verification fail?
Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link. Learn more in Terms of Service.Published on 5 Sept 2023Updated on 29 May 2026FAQ11,598How can I protect myself from scammers?
If you receive a payment from a third-party account, do not release the crypto and should raise a dispute to customer support as this may be a suspicious situation of triangulation fraud. Triangulation fraud involves a buyer sending payment from a card that's under another person's name.Published on 21 Aug 2023Updated on 18 Jun 2026FAQ12,286