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Understanding OKX's Security Fund
Understanding the OKX Security Fund As a digital asset exchange offering leveraged products, OKX is committed to maintaining a stable and fair trading environment. A key component of our risk architecture is our Security Fund. This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on 25 Mar 2026Updated on 29 May 20264What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on 15 Jan 2026Updated on 29 May 202679How do I secure my exchange account?
Go to the security settings page Once you sign in to your account, you can hover over the profile icon at the main menu. A dropdown menu will be displayed, and you can select Security settings to proceed. We provide a variety of security measures to protect your account. You can review the completed and pending security items under the Security option.3. Activate security features Our users can secure their funds by activating the various account security measures shown on the Security option.Published on 12 Jun 2024Updated on 29 May 20261,357How can I enhance my OKX app security?
Audit your passkeys: for the web, head over to Security > Security Center > Passkeys, while for the app, head over to Menu > Profile and settings > Security > Passkeys, before deleting unrecognized passkeys immediately. Access to the Security section by going through the Menu optionEnsure your Web3 asset is well protected Wallet backup protocol: Switch to Wallet > select Menu > Wallet Management option under the Basic section.Published on 14 May 2026Updated on 29 May 2026How do I secure my account after detecting unusual activity?
> Enter the Security Center Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.Published on 21 Mar 2025Updated on 29 May 202635How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on 10 Jan 2025Updated on 29 May 202620,028What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
What is T+N (Security protection for buying crypto)? T+N refers to a security protection mechanism for cryptocurrency purchases. When you buy crypto through P2P on the platform, the system performs a comprehensive risk assessment of the transaction. Based on this assessment, it may temporarily restrict the withdrawal, P2P resale and DEX trading will be unavailable for the affected assets.Published on 17 Mar 2023Updated on 17 Jun 20263,152What can I do if my device is running in an unsafe environment?
While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing. You are advised to address any issues in your device environment to ensure that the OKX app is used in a secure environment, helping to prevent potential asset theft or loss.What is an anomaly in your device's operating environment?Published on 19 Jan 2023Updated on 29 May 2026301How do I create passkeys? (app)
If you want to create your passkey on a different device, select Other Options Select iPhone, iPad, or Android device Select iPhone, iPad, or Android device to create a passkey with other mobile devices Use the other device to scan the QR code and complete the authentication Select Security key Select Security key to create a passkey with your external security key Insert your security key and follow the instructions to create your passkeyVerify with passkey Here's how you can verify your passkeyPublished on 16 Aug 2023Updated on 17 Jun 202613,506How do I create passkeys? (web)
go to Profile > Security 4.Published on 16 Aug 2023Updated on 2 Jun 20264,318How do I link an authenticator app?
(Optional) For enhanced security, you may disabling cloud sync on your authenticator app Note: make sure to securely store your setup key during setup. If you change or lose your phone, you may not be able to log in without it. For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on 29 Aug 2023Updated on 29 May 202616,574How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on 22 Aug 2023Updated on 29 May 2026406How do I update my authenticator app?
Select Security verification unavailable to start reset your authenticator app. Select security verification unavailable on reset password page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.Published on 1 Aug 2024Updated on 29 May 2026218How do I change my authenticator app?
Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.Web Go to the Profile icon and select Security. Find Security on the Profile page Find authenticator app and select Change.Published on 11 Sept 2023Updated on 29 May 20264,449How do I activate my Pay?
Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on 16 Sept 2025Updated on 29 May 20261