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Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on 29 Jan 2025Updated on 29 May 202649How do I buy with debit / credit cards?
If the issue persists, you can contact your bank to learn more or contact us here.6. I received a verification code while using my debit or credit card. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My debit or credit card transaction was declined, but I still see money deducted.Published on 22 Feb 2024Updated on 14 May 2026586How do I deposit SGD with PayNow?
A unique PayNow QR code will be generated for your OKX account, which includes a specific bill reference number.Published on 8 Nov 2024Updated on 29 May 20267How do I withdraw SGD with bank transfer?
This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history?Published on 6 Nov 2024Updated on 2 Jun 20264What can help prevent P2P crypto scams and protect my assets?
The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer. How to prevent chargeback scams: Avoid using payment platforms that support chargeback, such as PayPal. Don't rush into approving P2P transactions.Published on 2 Sept 2023Updated on 29 May 20261,466How do I verify my identity with Singpass?
Select Verify now Kickstart your verification process by selecting Verify Now Select Singpass as ID Type to start the Singpass verification journey Select your ID type as Singpass Select the QR code to redirect to Singpass App Tap the QR code to proceed to the log in phase Once you're in the app, it'll load a page that'll ask for your permission to log in, so select Approve Approve the log in to the Singpass profile A page with Singpass' terms and conditions will be loaded, select I Agree to completePublished on 13 Sept 2024Updated on 29 May 20266How do I deposit USD with International Wire transfer as a Singapore user?
If it takes longer, your request may require manual review, which can take 5-10 business days You will receive an email and in-app notification once the deposit instructions are ready Initiate the deposit Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions This is a unique bank account number assigned to you.Published on 12 Mar 2025Updated on 29 May 20262Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select your preferred entry to Deposit on the home page Select Cash Selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on 11 Apr 2026Updated on 29 May 2026How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on 13 Oct 2023Updated on 29 May 2026152Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on 23 May 2025Updated on 29 May 202630How do I withdraw USD with International wire transfer as a Singapore user?
This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history?Published on 12 Mar 2025Updated on 29 May 2026How do I withdraw SGD with FAST, MEPS and International wire transfer?
This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history?Published on 13 Mar 2025Updated on 29 May 2026How do I deposit SGD with FAST, MEPS and International wire transfer?
a unique bank account number assigned to you.Published on 13 Mar 2025Updated on 29 May 2026How do I invite existing users to join the Affiliate Program?
Once approved, users will receive a confirmation notification. You can also check your Chat in the top right corner of the OKX app home page to view system messages.2. What happens if a user doesn't meet the eligibility criteria? Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No.Published on 27 Sept 2023Updated on 29 May 20261How do I buy crypto with GrabPay?
To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the account verification documents you've provided during onboarding on our platform.2. Can I withdraw funds directly from my Grab wallet? No, withdrawals to digital wallets like Grab wallet aren't supported. You can withdraw funds to your linked bank account instead.3. I didn't complete the transaction, but I see that I was charged. Why?Published on 28 Jan 2026Updated on 29 May 2026