Service Relationship Apple Pay is provided by Apple Inc. (“Apple”). Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed.

Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?

The platform currently doesn't have a set limit on the number of devices you can log in from. You're free to log in to the same account across multiple devices. To download the OKX app, you can download via: Android: Download via official download page iOS: Log in to your Apple ID in the App Store, then search for OKX to download.

Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.

Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches. 2. Check your internet connection Connectivity issues can prevent apps from loading.

If your order as a taker buyer was canceled due to a payment timeout, reordering is straightforward. Here's how you can reorder quickly and securely, ensuring a smooth trading experience on our platform. For Taker buyer: select the Need Help? option on the order details page Proceed to select Need Help For Maker buyer: the new reorder flow isn't available. You can submit a dispute via the Raise a...

Please update to the latest version before proceeding. Withdrawal gas fee token is assigned automatically based on the token type: For unsupported tokens: the gas will be settled in a stablecoin of your region For unsupported deflationary tokens: the gas fee will be settled in the withdrawal token itself.

After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.

If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.

Below are how you can work around it: You may check if you have permission for the TRON wallet address by searching for the wallet address here. You need to crosscheck if your account has owner or active permissions. If your address doesn't have permission, kindly update the owner permissions to regain full access to the wallet. The outcome of the TRON wallet address search To learn more about other Risk Fraud topics, visit here.

These price ranges are updated in real-time according to market conditions, and users can choose between Safe, Standard, and Expert price ranges. Additionally, users have the option to provide liquidity to V3 pools, and in return, they'll receive an NFT representing their provided liquidity. This NFT can then be staked in LP pools to earn additional fees.

Decentralized wallet doesn't save your wallet password and can't retrieve it if it's lost Stay cautious when responding to unfamiliar requests for approval, as they may be attempts to scam or phish you. Be careful when clicking on unknown links and downloading new software. Note: Using the wallet doesn't require identity verification, review, or account login.

If self-reset still doesn't work, submit a request or contact our customer support via the chatbot in Support Center. Please use your email linked to the OKX account with login issue to contact us.2. Why am I not receiving the email authentication code? If you're not receiving the code, you can try the following methods. Check your spam or junk folder and your email's filter settings to see if any authentication code emails have been misdirected.

Since trading futures spread is market neutral and requires two legs, crypto traders often face several issues: Execution risk: trading multiple-leg strategies in the order book requires entering one leg of the trade after the other. The executed price of the second leg can differ from the desired price, particularly in times of high volatility. Customization: futures spread trading is often only available on a limited number of instruments.

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.