All
FAQ
Announcements
Product documents
OKX x McLaren NFT Sweepstakes Terms & Conditions
OKX will release a two-tiered NFT drop in celebration of its partnership with McLaren Racing Limited (“McLaren”). The first-tier NFTs will celebrate individual races in McLaren’s 2024 Season. The second-tier NFTs will commemorate McLaren’s 2024 Season at the year’s end. Some of the NFTs will have prizes, as described in more detail below. You may not participate in this Sweepstakes if you are located in any of the Restricted Jurisdictions set forth in Section 2.Published on 25 Apr 2024Updated on 29 May 2026607OKX x McLaren: Digital Collectibles FAQs
At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race. This drop will feature Rare and Ultra-Rare digital collectibles with special prizes. A Classic collectible does not have an associated reward, but is still a piece of authentic McLaren memorabilia. If you mint a Classic collectible you could still win a prize by collecting one collectible from each race of the season.Published on 5 Jun 2024Updated on 29 May 20266OKX P2P dispute handling rules
If the buyer provides genuine proof of payment, but the seller doesn't receive it, OKX customer support will contact the seller to release the crypto. If the crypto isn't released within the specified timeframe, OKX customer support will manually handle the release. If crypto can not be released as usual, the seller should contact customer support to report the issue. Failure to contact OKX will be considered as payment received. 2.Published on 28 Aug 2023Updated on 29 May 20261,146How do I turn on the Economic Calendar on the original chart?
It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?Published on 10 Mar 2025Updated on 29 May 20263How do I sell crypto on OKX P2P trading?
Select P2P trading > Orders 2. Select the Completed order to view the Payment method and Account informationOn the web 1. Select Buy crypto > P2P trading > My orders 2. Select the Completed order to view the Payment method and Payment informationWhat should I do after I confirm the buyer's payment in P2P Trading? Remember to not release crypto until you've received the payment and confirmed it for yourself, and you shouldn't rely on the buyer to provide a screenshot of the completed payment.Published on 22 Aug 2023Updated on 17 Jun 20267,718How do I enable or disable my Trader Mode?
Important Reminder: The Trader Mode feature is currently being upgraded and is being gradually rolled out through a gray release. This article is written based on the latest version of the Trader Mode feature. If your account has not yet been included in the gray release, the interface and actual user experience may still reflect the previous version and differ from the descriptions in this article. This is expected behavior.Published on 22 Aug 2025Updated on 9 Jun 2026252How can I protect myself from scammers?
We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you. Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller?Published on 21 Aug 2023Updated on 18 Jun 202612,287How do I buy crypto on OKX P2P trading?
When you buy crypto, OKX holds onto the crypto for security until the merchant receives your payment, and then we release the crypto. In case the merchant doesn’t release the crypto, you can raise a dispute. Our customer support will handle the dispute raised and release crypto once it's been verified.Published on 5 Sept 2023Updated on 23 Jun 20268,991How do I trade in CeDeFi trading?
How do I use the wallet release feature for my DEX trading wallet? (Optional) If you lose your device or cannot access your Passkey, you can use the wallet release feature to transfer your DEX assets to an Externally Owned Account (EOA) address under your control. After the transfer, your DEX trading account will become permanently inaccessible. Wallet release tools are available on OKX, which ensures that you can retain full control of your assets under any circumstances.Published on 24 Sept 2025Updated on 29 May 20266OKX contract voucher and usage rules
review relevant actions, disqualify accounts from participating in the event and recover the vouchers that were released to aforesaid accounts OKX reserves the right to modify, change or cancel the contract vouchers at any time and for any reason without prior notice OKX reserves the right to final interpretation of the contract vouchersPublished on 15 Aug 2023Updated on 29 May 2026648What should I do if I made a P2P payment mistake when buying crypto?
If you overpay, contact the merchant to request a refund if the crypto hasn’t been released, or submit a dispute if the crypto has already been released. If you underpay, contact the merchant to make a supplementary payment. If you paid to the wrong account, coordinate with the merchant to release the crypto if they received the funds, or contact OKX Assistant.What should I do if I overpay?What should I do if the order is not completed yet?Published on 20 Mar 2023Updated on 29 May 2026326P2P sell crypto FAQ
What happens if the buyer keeps reminding me to release crypto? Before selecting Received, check your receiving account (e.g. bank account) to confirm that the funds have been received. Don't release the crypto if you haven’t received the payment. Reach out to the buyer first.8. How can I cancel a sell order on OKX P2P Trading? If you haven't received the money and the buyer doesn't contact you or respond within a reasonable timeframe, you can raise an appeal.9.Published on 1 Sept 2023Updated on 29 May 20261,119Crypto available for withdrawal FAQ
To check when your funds will be released, open the OKX app, tap your held balance, and view the Hold Details page. You'll see the exact amount on hold, the reason, and the release date.Once the hold period ends, your funds automatically become available for withdrawal — no action is needed.How do I check my crypto available for withdrawal and funds unavailable for withdrawal?Published on 25 Jan 2024Updated on 29 May 20263,699How do I effectively execute a trade with precision?
By providing a more detailed view, it instills confidence in your trading decisions, making your trading experience more rewarding.Fully utilize the available Indicators and Tools on platform We offer several advanced trading tools such as Futures trading that allow you to trade contracts that represent the value of a specific cryptocurrency at a future date, Options trading that provides the opportunity to buy or sell an asset at a predetermined price before a specific date and Margin trading thatPublished on 21 Jun 2024Updated on 29 May 202672How do I make full use of OKX's time-saving NFT trading tools?
This feature simplifies portfolio management, making it more accessible for both beginners and seasoned traders. Add to Cart: curate your trading experience In a groundbreaking move, we've introduced an Add to Cart feature that revolutionizes the trading experience. Similar to e-commerce platforms, you can now add multiple assets to their trading cart before executing transactions.Published on 5 Jan 2024Updated on 29 May 202610