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What's OKX Web3 Gaming?
Mandatory NFT Royalties: Exclusively trade on our platform and enforce NFT transaction royalties for game projects.How do I list or modify my games page on OKX Web3 Gaming? You can simply fill out our gaming listing request form according to your needs. Once you submit, we'll list your gaming project within 7 business days after review. We'll send you the gaming project link to your email that you've filled in the gaming listing request form.Published on 18 Jun 2024Updated on 29 May 2026277What are the most commonly used DApps?
Hamster Kombat: A click-through game on TON where players earn in-game tokens by clicking on digital hamsters. The main goal of the game is to manage a virtual cryptocurrency exchange and upgrade various links to increase passive income. Players play as the CEO of the hamster and invest the earned tokens in marketing, licenses, talent, and new products to develop their own exchange. Catizen: A super casual cat-raising game in the Telegram ecosystem. The gameplay is relatively simple.Published on 15 Nov 2022Updated on 29 May 2026464How can the OKX NFT Marketplace keep your NFT investments secured?
Buyers can rest assured that they're acquiring precisely what they intend to.BTC ordinals: A mark of trust In the NFT world, owning a digital asset with a genuine connection to the physical world can be a real game-changer. This is where BTC ordinals come into play. Ordinals are essentially an alphanumeric representation of Bitcoin block height, bringing blockchain's trust and security to the NFT space.Published on 10 Nov 2023Updated on 29 May 202620How to fix passkey error 50162 on Android devices
Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.Published on 8 Dec 2025Updated on 29 May 20263,666Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on 17 Oct 2024Updated on 29 May 20262,076How do I authorize a new device when I log in?
Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on 31 Aug 2023Updated on 17 Jun 202614,013How do I raise a dispute when using P2P trading?
You can raise disputes in these situations: When selling crypto via P2P Trading, you can raise a dispute if the buyer has marked the order as paid but the seller hasn't received the payment. When buying crypto, if the seller doesn’t release the crypto, you can also raise a dispute. After a transaction is done, you can also raise a dispute in the order if there is any issue.Published on 22 Aug 2023Updated on 20 Jun 20263,613How do I fix errors when submitting my institutional verification?
How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...Published on 10 Oct 2024Updated on 29 May 202660What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...Published on 5 Feb 2024Updated on 29 May 2026132What do I need to do when I change my country of residence?
There are no changes to the login process for the app version.Tips when entering your address Enter your full address (street, unit number if applicable, city, postal code, etc.) using the required format shown on screen. If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.Published on 10 Apr 2025Updated on 20 Jun 2026663How do I track my assets when trading in Spot and Futures mode?
Your settings will be retained even when you reopen the app.Published on 23 Oct 2024Updated on 29 May 202621What should I do when my Web3 wallet BTC balance is insufficient?
Extreme scenario: The available balance is more than 0, but when max is selected, it still displays 0, because the user's balance may have many broken UTXOs, which can't be used. Reduce the transfer amount or add more BTC. Inspect whether there's a pending transaction, and try again later. Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC. Inscribe BRC20 Staking Confirmed UTXO The transaction is pending at the moment. All balance has been locked.Published on 17 Nov 2023Updated on 17 Nov 2025370How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit...Published on 29 Apr 2024Updated on 29 May 2026208What should I do if I made a P2P payment mistake when buying crypto?
Learn more: How do I raise a dispute when using P2P trading?What should I do if the order is already completed? If the merchant has released the crypto and the order status is Completed, but you later realize you overpaid, you should submit a dispute as soon as possible. Learn more: How do I raise a dispute when using P2P trading?What should I do if I underpay the merchant?Published on 20 Mar 2023Updated on 29 May 2026326How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
When sending assets from OKX Wallet, gas fees are paid in the native token of the network you're using. For example, sending assets on the TRON network requires TRX to cover the gas fee. Different networks use different tokens for gas, you may check the page for the specific token required.Published on 21 May 2025Updated on 18 Jun 2026235