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Google Pay – Additional Terms
Service Relationship Google Pay is a service of Google LLC (“Google”). Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules.Published on 8 Aug 2025Updated on 29 May 202613OKX P2P verified merchant service agreement
You may not use the Services in any way that may damage, paralyse, overload or cause detriment to other websites or their services, this Site or any of our services, or interfere with the use of the Services and the relevant applications by other Users.11.Published on 15 Sept 2023Updated on 28 Jan 2026760What's DEX Referral program?
On the order page, you can also select the Referral Code button next to the service fee option to choose whether or not to apply the code. On the app example, referral code button ready for you to apply On the app example, the landing page after the referral code has been appliedWhat are the wallet types that support binding referral codes?Published on 21 Jul 2025Updated on 29 May 2026382Travel Rule FAQ
Read through the frequently asked questions to know better about what Travel Rule is in OKX.The purpose of the Travel Rule implementation at OKX The Travel Rule is an international standard established to combat money laundering and terrorist financing within virtual assets. It requires virtual asset service providers (VASPs) like OKX to disclose specific customer data for crypto asset transactions of more than a certain amount.Published on 20 Jul 2023Updated on 29 May 2026826What is the New User Full Rebate Program?
To receive rewards, you must complete a First Qualifying Trade that meets all of the following conditions: Trade Type: The campaign landing page will specify the eligible trading assets, e.g. spot, perpetual futures etc. Eligible trade types may vary by region and channel. Single Trade Requirement: The qualifying trade must be a single trade that meets or exceeds the minimum trade amount as specified on the Program landing page.Published on 16 Mar 2026Updated on 29 May 20265OKG UK Tax Strategy
OKG UK's approach includes maintaining regular communication when required, providing timely and transparent information on significant transactions or areas of uncertainty, and working constructively to resolve any queries or audits, including seeking clearance where appropriate.Governance of Tax Governance of UK tax affairs is overseen by the UK Head of Finance. Day-to-day responsibility rests with the UK Head of Finance, who is supported by the Group Tax team when needed.Published on 10 Apr 2026Updated on 29 May 20261OKX UK Tax Strategy
OKX UK's approach includes maintaining regular communication when required, providing timely and transparent information on significant transactions or areas of uncertainty, and working constructively to resolve any queries or audits, including seeking clearance where appropriate.Governance of Tax Governance of UK tax affairs is overseen by the UK Head of Finance. Day-to-day responsibility rests with the UK Head of Finance, who is supported by the Group Tax team when needed.Published on 10 Apr 2026Updated on 29 May 2026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on 10 May 2023Updated on 8 Sept 2025183What are Source of Funds (SoF) and Source of Wealth (SoW)?
As a regulated financial services company, we’re required to keep customer information up to date for a safe trading experience. As part of our ongoing efforts to meet these regulatory requirements, we may need to request additional information and supporting documents related to your SoF and SoW in certain cases.How can I view this questionnaire?Published on 24 Dec 2024Updated on 5 Jun 2026905How can I troubleshoot web or app issues?
Select Clear Cache first. If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no direct “Clear Cache,” but deleting and reinstalling the app achieves the same effect.For browser Open your browser settings. Find the Privacy or Clear browsing data section. Select Cookies and Cached files, then confirm to clear them.Published on 11 Feb 2026Updated on 2 Jun 202613Why is my OKX app not working?
Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs).Published on 16 Mar 2026Updated on 10 Jun 202623Why should I choose OKX affiliate program?
We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program? Overall, our affiliate program is a great choice for anyone looking to promote a reputable cryptocurrency exchange. With our wide range of trading products, generous commission rates, and marketing materials, it's a great way to earn money through referrals.Published on 19 Apr 2024Updated on 29 May 202618What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on 13 Oct 2023Updated on 29 May 2026288What should I do during or after a scam?
Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service. Please also include a screenshot showing where the scam address was obtained. This will help us take prompt action to protect other users and resolve the issue. You can now report scams directly on our platform, via both app and web.Published on 11 Mar 2024Updated on 29 May 2026775What's JIT Routing?
If another candidate looks better by the time the block lands, the trade reroutes automatically. The user does nothing different. The logic sits inside the transaction itself. OKX JIT routing with three-step quote and re-quote flow at executionKey benefitsMore tokens received Comparing pools at execution time means the trade can grab the better path even when conditions move after the quote.Published on 12 Jun 2026Updated on 15 Jun 20263