All
FAQ
Announcements
Product documents
Why is my deposit/withdrawal suspended?
The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network. For example, a node in the Bitcoin network downloads the entire blockchain, verifies transactions, and mines new blocks. However, in the current state of the Bitcoin network, full nodes, light nodes, and even regular users can also be considered as nodes. What's a node upgrade?Published on 31 Aug 2023Updated on 29 May 20261,055What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on 16 Mar 2026Updated on 29 May 20265How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on 9 Aug 2024Updated on 18 Jun 202655How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on 9 Aug 2024Updated on 29 May 20261How do I verify OKX's ownership and balance of the wallet address?
Compare the proof of reserves published by OKX and the output results, the balance of all addresses and the balance in the proof of reserves are consistent, which can prove the sum of balances that OKX has at the time of the snapshot.AppendixUse third-party node RPC (example: Infura, Alchemy) Configure the RPC parameters of each chain archive node in the rpc.json file, as shown in the following figure: Get the evm archive node Install the archive node manually.Published on 26 Sept 2023Updated on 29 May 20261,004How do I authorize a new device when I log in?
When you first log in using a new device, you need to authorize it. It's an additional security measure that helps to protect your account from unauthorized access. If you log in on the web, you can use phone verification, email verification, or device verification. On the app, you can use all of these methods if you haven't verified your identity yet.Published on 31 Aug 2023Updated on 17 Jun 202614,027What are decentralized applications (DApps)?
Users can interact with the distributed codes of DApps to create or modify their data, and the changes will have to be confirmed by the participating nodes in the corresponding blockchain networks. Once data has been confirmed there, provided that the network has no serious inherent flaws, no one will be able to doctor the proofs on the network.Published on 3 Nov 2022Updated on 29 May 202630What can I do with Discover in the OKX wallet?
If you are unable to access the DApp, you can try the following methods: Make sure you are connecting via the OKX Web3 Wallet Check your network connection (if the network connection is stable but you still can’t access the DApp, you may try switching to a different network node) Refresh the page or restart your device, then try accessing it againContact Us If you have any questions about OKX Wallet, you may join our Discord group.Published on 24 Feb 2023Updated on 29 May 20266,476Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
It combines these inputs and produces 3 outputs: a new hash (hrecursive), total equity (erecursive), and total debt (drecursive).Published on 21 Oct 2024Updated on 11 Feb 202695Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on 10 May 2023Updated on 8 Sept 2025183How to contact a third-party payment channel?
Alchemy Pay https://support.alchemypay.org/hc/en-us/requests/new Foxbit https://faqgateway.foxbit.com.br/hc/pt-br/requests/new Geopay https://t.me/geopaysupportPublished on 2 Aug 2023Updated on 11 Feb 2026135How do I change my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app and select Menu Open User Center page Select Account settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on 6 Sept 2023Updated on 29 May 20264,239How do I change my login password?
address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once the changePublished on 22 Aug 2023Updated on 18 Jun 202619,749How do I migrate my email address or phone number to another account? (app)
You want to link a new phone number or email address, but it's linked to another account.How do I migrate my email address or phone number?For email address migration Open the OKX app, go to User Center, and select Profile Select User Center at the top left corner Find Security center and select Email Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields.Published on 22 Aug 2023Updated on 29 May 2026596How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on 22 Aug 2023Updated on 15 Jun 2026396