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Who can access X-Perps in the EEA?
The appropriateness assessment evaluates your understanding of leveraged derivatives, including how they work and the risks involved. It's a one-time process that you complete within OKX before gaining access to X-Perps.Why availability may vary? X-Perps are complex, leveraged products and may be subject to different rollout timelines, compliance requirements, or operational conditions depending on your region.Published on Apr 15, 2026Updated on Apr 30, 2026FAQHow do I check my deposit progress?
Open your OKX app and select Deposit crypto 2. Select More (3-dot icon) option and select Deposit history to view the past transactions Select More to check deposit history 3. Select the deposit transaction that you want to check the progress. You'll see the deposit amount, deposit status, and deposit time on the details page 4.Published on May 21, 2026Updated on Jun 3, 2026FAQHow do I check my deposit or withdrawal history?
Learn more: How do I make a crypto withdrawal? (app) How do I make a crypto withdrawal? (web) How do I make a deposit? (app) How do I make a deposit? (web)Published on Jun 9, 2026Updated on Jun 21, 2026FAQ2How do I check my deposit or withdrawal history?
Learn more: How do I make a withdrawal? (App) How do I make a withdrawal? (Web)Published on Jun 9, 2026Updated on Jun 21, 2026FAQ14How do I check on updates to my support ticket?
Check regularly: Our support team may request additional information to complete your case. Reach out to our OKX Assistant: If you're unsure on how to create your ticket, you can submit a new ticket here, or contact us via the OKX website or app, and our OKX Assistant will guide you through the next steps and help collect the necessary information.How do I view my past chat history with OKX Assistant? On the App: 1. Tap Menu > Get help 2. Scroll down and tap Chat with us 3.Published on Oct 17, 2025Updated on Jun 21, 2026FAQ67How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on May 29, 2026FAQ39How do I check the number of block confirmations? (web)
Note: The greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transaction How do I check the number of block confirmations? Log in to your account at okx.com, select Deposit. Opening deposit page from homepage Select the crypto that you want to deposit in the Select crypto field and the deposit network in the Select network field. You can find the number of block confirmations required at the Deposit arrival time ⓘ.Published on Aug 22, 2023Updated on May 29, 2026FAQ148How do I check the number of block confirmations? (app)
Note: the greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transactionHow do I check the number of block confirmations? Open your OKX app, select Deposit Opening Deposit page from Homepage Select the crypto that you want to deposit, then select the deposit network in the Deposit network field You can find the number of block confirmations required in the Deposit arrival Find the number of block confirmations required on the Deposit arrivalPublished on Aug 22, 2023Updated on Jan 29, 2026FAQ637Phase 2 LUNA airdrop for OKX has started
Dear valuable users, We have distributed the second round of LUNA token airdrops to the users who are holding Terra Classic (LUNC) and TerraClassicUSD (USTC) at the snapshot time on December 23, 2022. Tokens have been deposited to your funding account automatically. You can go to your Funding account on the OKX website or app to view the assets. How is the airdrop calculated?Published on Dec 23, 2022Updated on May 29, 2026AnnouncementsOKX to phase out Average Cost feature under Assets
To enhance the information accuracy of our services, OKX will start to remove the Average Cost feature from the Token Details page under Assets. Removal of the feature will start at 12:00 UTC on March 8, 2024. We will continue to support cumulative profit and loss features (Cml PnL and Cml PnL%) as usual. OKX team March 5, 2024Published on Mar 5, 2024Updated on May 29, 2026AnnouncementsHow do I check if an email is officially from OKX via EML file?
How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.Published on Nov 24, 2025Updated on May 29, 2026FAQ19Trade via P2P to get PEPE — over 2 billion PEPE up for grabs!
All users, new and existing, who have never completed a purchase on OKX P2P before 20 June 2023 00:00hrs (UTC+8), shall be eligible to participate in this campaign. PEPE starters only for users who never have OKX account after June 20, 2023 Grand PEPE only for users who have OKX KYC level 2 account before June 20, 2023 Participants must complete KYC Level 2 showing residency in SEA Country. Check your status.Published on Jun 21, 2023Updated on May 29, 2026AnnouncementsHow do I invite existing users to join the Affiliate Program?
If you have any other questions, feel free to reach out to our support team.Published on Sep 27, 2023Updated on May 29, 2026FAQ1OKX EEA Beginner's Guide
Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services. This process typically takes a few minutes to submit for review, and it'll take up to 24 hours for it to complete. In the event that we need more information for verification, our team will reach out to you via e-mail.Published on Jun 30, 2025Updated on May 29, 2026FAQ19OKX Beginner's Guide
Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services. This process typically takes a few minutes to submit for review, and it'll take up to 24 hours for it to complete. In the event that we need more information for verification, our team will reach out to you via e-mail.Published on Mar 20, 2023Updated on Jun 18, 2026FAQ1,759