Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.

This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device. If cloud sync is enabled, and your third-party account (e.g., Google or Microsoft) is compromised or lost, a hacker could also gain access to the verification codes in your Authenticator, posing a security risk.

Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.

As part of our ongoing efforts to meet these regulatory requirements, we may need to request additional information and supporting documents related to your SoF and SoW in certain cases.How can I view this questionnaire?

face or blocked by your fingers.

Percentage: Shows the profit or loss as a percentage of your investment, providing a clearer picture of your return on investment (ROI).How do I switch the PnL display from value to percentage or vice versa on the web?

Clearly explain: Who are your competitors What makes your project unique This helps reviewers understand your market position.What should I include about tokenomics? Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes.

By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.

However, we don't control or manage these blockchain protocols.When you send or receive crypto, your transaction is processed and confirmed by the blockchain network itself, not by us.What should I do then? If you made a deposit or withdrawal on our platform and the transaction status shows “completed” on your OKX account, but you’re still having issues, please check the following: Verify your transaction on blockchain explorer Copy the transaction hash (TxID) from your OKX transaction record.

Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel. To restore defaults, select Template > Reset to default.FAQCan I use indicators on all chart types?

You can also go to the P2P marketplace to browse and select a suitable Merchant ad to complete your trade.4. Why does the app show "System Busy" when I request a verification code? If the app shows “System Busy” when you are trying to obtain a verification code via phone or email, and you do not receive the code, please follow the troubleshooting steps above.5. What should I do if I've tried all of the above and still can't receive the verification code?

The slider in the app shows your full available range (from 1 USD/EUR up to your regional maximum).Can I change my limits mid-day? Yes, changes take effect immediately: Per-transaction limit — applies to your very next transaction. Daily limit — your spending so far today is preserved, and your remaining allowance recalculates instantly. Example: You've spent 2,000 today and lower your daily limit from 5,000 to 3,000 > you'll have 1,000 remaining for the day.

How do I display the liquidation price? On the app: Select Trade > Select the trading type at the top > Tap the three dots in the upper right corner Settings > Preferences > Toggle on Show liquidation price. On the web: On the trading page, tap the Settings icon on the far right > Toggle on Show liquidation price.5. How do I sort trading pairs? You can add a trading pair to your Favourites. Once it's added, you can rearrange your saved trading pairs directly in the Favourites section.6.

result to conclude the calculation Example: Margin = face value * number of contracts / open price / leverage Taker fee = (face value * number of contracts) / open price * Taker fee rate P&L ratio = P&L / marginHow do I calculate the Exit price?

You can provide them with your account information (email or phone), the deposited token, and the transaction ID to assist in their inquiry. If your withdrawal didn't arrive due to an error during the withdrawal process, please refer to What should I do if I made a mistake during withdrawal?