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TradFi X-Perps Introduction FAQ
OKX X-Perps like SPYUSD Perp and QQQUSD Perp track the price of an ETF unit but do not give you ownership of the ETF units themselves. You do not receive ETF holder rights or dividends. OKX X-Perps are built for price exposure and trading, not fund ownership or income generation.How are Oil, Gold and Silver X-Perps different from buying commodities? OKX X-Perps provide price exposure to commodities including Gold, Silver, WTI Crude Oil, and Brent Crude Oil.Published on Jun 9, 2026Updated on Jun 11, 2026What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on Feb 5, 2024Updated on May 29, 2026132How can I troubleshoot web or app issues?
If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on Feb 11, 2026Updated on Jun 2, 202613What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Jun 18, 2026541How do I track the cost price of my spot trades?
You can view the platform price and switch units/cryptocurrencies. Maker order refers to an order placed at a specified price that won't immediately be matched with other orders in the depth list. Instead, it enters the depth list, waiting for other parties to actively match your order. A pending order can be understood as an unexecuted order, which can be viewed under the Current Orders section.How do I view my assets?Published on Sep 5, 2024Updated on Jun 21, 202630Why is my OKX app not working?
Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs). For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4.Published on Mar 16, 2026Updated on Jun 10, 202623What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on May 29, 202666How do Stock and Commodity X-Perps work?
The Index Price represents the fair reference value of one virtual share or ETF unit. The Mark Price, used for liquidation, is calculated as Index Price plus a basis adjustment: a moving average of the difference between the OKX order book mid-price and the Index Price.What is the funding rate and how does it work? The funding rate is a periodic payment exchanged between long and short positions.Published on Jun 9, 2026Updated on Jun 11, 2026OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. The information displayed is strictly for education and informational purposes only.Published on Aug 7, 2023Updated on May 29, 202657OKX AI 101
Key Concept: a Token is the basic unit of text processed by LLMs, roughly 0.75 English words. The Context Window determines how much information the model can 'remember' at one time. Transformer architecture: Uses self-attention to understand relationships between all words in a sentence. LLM limitations: No real-time data, may hallucinate, cannot execute actions on its own. Prompt Engineering A Prompt is how you communicate with an LLM.Published on May 4, 2026Updated on May 29, 20264How can I enhance my OKX app security?
Note: backup each wallet separately; never use screenshots or cloud storage. Emergency Asset Migration Transfer assets to a secure address (e.g., cold wallet or whitelisted exchange) upon detecting risks. Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security.Published on May 14, 2026Updated on May 29, 2026OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on Mar 26, 2024Updated on May 29, 20266,677How do I buy crypto with Apple Pay?
This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that access also depends on the device and country supported by Apple Pay, and may differ from your verified country of residence with us. Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay? For the best experience, please add your card directly through the Apple Wallet app.Published on Jul 2, 2025Updated on May 29, 20266OKX customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.Published on Aug 7, 2023Updated on May 29, 202687TradFi X-Perps vs Real Stocks FAQ
The underlying shares or ETFs may pay dividends to shareholders or ETF holders, but X-Perp traders don't own those shares or ETF units and don't receive direct dividend distributions. OKX may introduce synthetic dividend adjustments in a future product phase.Can I vote as a shareholder if I trade a TradFi X-Perp? No. X-Perps don't provide voting rights.Published on Jun 9, 2026Updated on Jun 11, 2026