If you have any further questions, please feel free to check out the Support Center or contact our customer support.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile. You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest.

If you have any further questions, please feel free to check out the Support Center or contact our customer support.FAQHow do I view my assets? On the app, tap Assets. Under Portfolio, you can view the asset status of your Funding account, Trading account, Earn, and Loan.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile.

Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.

The campaigns displayed in your Campaign Center reflect what you're currently eligible to join. This may vary between users depending on their account status. To see other eligible campaigns, go to: App: Profile > Earn and Rewards > Campaign Center Check your app for available campaigns Web: Visit the Campaign Center via your browser Check Campaign center for available campaignsWhen will my eligibility be reviewed? The system automatically reviews accounts periodically.

Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.

I can log in to my account On the app Open your OKX app and go to User Center Open User Center page Select Profile and settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in

However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze account

Once in the User Center, select Preferences and select Language from the list on the page to change your app languages. Select Menu Select Account settings Select Preferences and LanguageOn the web Head over to the User Center, select the Preferences section and choose Language from the options available. This will display all the languages that are currently supported, allowing you to select the one that best suits your needs.

Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.

Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.

If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.

Select Help Center on the login page Select the icon at the top right corner Select ticket center > Help icon on the login page Select Join video call appointment Enter the authentication code that is sent to your email and join the video call Enter the authentication code in order to join the video call Note: after your contact email is verified, you'll receive ticket updates via email.

Keeping your user ID handy can simplify many processes, allowing you to access assistance and platform features without delays.On the app Select the Menu option on the corner to be redirected to the User Center on the app Proceed to tap on the menu option Select the Account settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it Your UID

You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.

Where can I find the EVM Inscription center? Go to Wallet and select Dashboard, then select Toolkit and Inscription center3. How do I use EVM Inscriptions? Here is a simple guide about how to use the EVM chain inscription tool: On the Inscription center page Select your preferred network in the Select network field Select your preferred text mode: Single-text mode: if you would like to inscribe the same content multiple times.