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Satoshi test FAQ
What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal? Once your address is verified via the Satoshi test, it remains verified for a period of six months.Published on May 28, 2024Updated on May 29, 202643What's Satoshi test and how do I complete it?
How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds. If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process. Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow.Published on May 28, 2024Updated on May 29, 202668What's demo trading and how do I use it?
Risk-free trading: one of the biggest advantages of demo trading is that it allows traders to test their strategies and make mistakes without risking any real money. This makes it an ideal environment for beginner traders to learn the ropes and gain experience before trading with real funds. Testing trading strategies: demo trading provides traders with a platform to test and refine their trading strategies without the risk of losing money.Published on Oct 1, 2025Updated on Jun 23, 20265Travel Rule FAQ (EEA region)
Under the Travel Rule, can I transfer crypto to/from my cold wallet? Yes, but you may need to verify ownership of the wallet.5. How do I verify my private wallet under the Travel Rule? You can verify your private wallet address with: Satoshi test: a verification process on our platform that involves sending a random amount of crypto to a designated address within a 180-minute window to confirm ownership. Learn more about the Satoshi test here.6.Published on Dec 17, 2024Updated on May 14, 2026630What's JIT Routing?
JIT Routing sits on top of them, it doesn't replace them.Will it make my swap slower? Not really. The candidate paths are prepared off-chain ahead of time. The onchain comparison happens inside the same transaction, so settlement takes about as long as any regular swap on that chain.Does JIT Routing always give me a better price? Not always. Sometimes the originally selected pool is still the best and the trade goes through it unchanged.Published on Jun 12, 2026Updated on Jun 15, 20263Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It...Published on May 13, 2024Updated on May 29, 2026375Why is my deposit locked?
Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.Published on Dec 19, 2023Updated on May 29, 2026993Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on Jun 10, 202627Why is my deposit/withdrawal suspended?
Mainnet is a fully deployed and operational blockchain network, in contrast to a test net. This public blockchain infrastructure requires a consensus among the community before a transaction can be executed. When the mainnet goes live, the infrastructure is accessible to developers everywhere to use and build on. What's a mainnet upgrade? Mainnet upgrade is necessary, in order to facilitate a project's development.Published on Aug 31, 2023Updated on May 29, 20261,061What's a dusting attack?
It's more like setting the stage for an attack — the first step in setting up a greater crypto scam.How do scammers know my deposit address? Most blockchain transaction data is publicly available. Anyone can view transaction records and deposit addresses through a blockchain explorer. While attackers can see deposit addresses, but they can't directly identify the owner behind them.How do I spot a dusting attack?Published on Oct 4, 2024Updated on May 29, 202614Why can't I withdraw my rewards?
To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.Published on May 22, 2026Updated on Jun 17, 20267Why was my X-Perps order rejected?
This can happen even when you have a balance visible in your account if: funds are in a different account bucket margin is already tied to other positions/orders required margin increased due to volatility or risk parametersOrder parameter issues Orders may also be rejected if settings are inconsistent, for example: trigger conditions that do not meet product rules invalid price/size inputs TP/SL settings that conflict with order requirementsWhat should I do next if my X-Perps order keeps gettingPublished on Apr 9, 2026Updated on May 29, 2026How do I set my preferences?
How do I log out of my account? On the App: Select Menu in the top-left corner > Account settings > Scroll down and tap Log out. On the Web: Go your profile in the top-right corner > Select Log out.Published on Nov 1, 2025Updated on Jun 18, 202634How do I automate my trades?
Develop and test your strategy: write your trading logic, backtest it with historical data, and test in a simulated environment. Deploy and monitor: once satisfied with the performance, deploy the bot and monitor its activity regularly. Explore our API documentation here to bolster your trading performance.How do I use copy trading? Find a trader to follow: browse the list of available traders and review their performance and strategies.Published on Oct 1, 2024Updated on May 29, 202614How do I convert my crypto?
There are 2 converting methods offered in OKX: Convert cash to cryptocurrency: Convert EUR to your preferred cryptocurrency Convert cryptocurrency to cryptocurrency: Convert your available cryptocurrency to your preferred cryptocurrency Open your OKX app, select Trade > Convert Opening Convert page from homepage Select either EUR or the available crypto in Convert from/to sections Note: only...Published on Sep 5, 2024Updated on May 29, 20267