All
FAQ
Announcements
Product documents
OKX x McLaren NFT Sweepstakes Terms & Conditions
The foregoing arbitration provision shall not apply to a claim by a party seeking equitable or injunctive relief arising out of or related to this Agreement, which may be brought by a party in the state and federal courts of San Francisco, California to which each party consents to the jurisdiction thereof and waives forum non conveniens.Published on Apr 25, 2024Updated on May 29, 2026607How can I do spot trading with the Jupyter Notebook?
You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on May 29, 2026564Unseen City Shirts - Blue Moon - NFT FAQ
Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7. When will the rarity of my Unseen City Shirts – Blue Moon NFT be revealed? The rarity of your NFT will be revealed on 03.05.8. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No.Published on Apr 25, 2024Updated on May 29, 20262How can I switch the site to my preferred language?
Our goal remains to offer a localised language experience in every EU country once this is possible.On the app Adjust the language settings by navigating to Menu (9 dots icon) before selecting Account Settings. Once in the User Center, select Preferences and select Language from the list on the page to change your app languages.Published on Sep 25, 2024Updated on Jun 4, 20266,883Crypto Tax Reporting (DAC8) FAQ
Non-Maltese Nationals/Residents: 9 digits (for example, 999999999). This number is issued upon tax registration. ID No.: On your Maltese identity card. TRN: Issued by the Commissioner for Revenue Malta; appears on official tax documents, notices, and correspondence.Published on Feb 23, 2026Updated on May 29, 20263How can I troubleshoot web or app issues?
If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS Navigate to Menu (9-dot icon) > About OKX > Clear cache. If this option is unavailable, deleting and reinstalling the app achieves the same effect. Important Note: if you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.For browser Open your browser settings. Find the Privacy or Clear browsing data section.Published on Feb 11, 2026Updated on Jun 24, 202617Unseen City Shirts - The Roses and The Bees - NFT FAQ
Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible? No.Published on Apr 19, 2024Updated on May 29, 202623How can I do derivatives trading with the Jupyter Notebook?
There are 9 different scenarios for leverage settings via OKX open APIs. Please refer to Set leverage scenarios for different cases. For perpetual swaps, there are 3 different scenarios for leverage setting: Set leverage for SWAP instruments under cross-margin trade at contract level. Set leverage for SWAP instruments under isolated-margin trade mode and buy/sell position mode at contract level.Published on Sep 28, 2023Updated on May 29, 2026205Satoshi test FAQ
Be aware of this timeframe to ensure timely completion.9. What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal? Once your address is verified via the Satoshi test, it remains verified for a period of six months.Published on May 28, 2024Updated on May 29, 202643How do I close my account? (web)
Close account after your reconfirmation 9. Get SMS/email and Authentication code and Continue to close the account Note: it's required to bind with an authentication app in your account before closing itWhy can't I close my account?I still have a balance in my account Remember to withdraw your remaining balance before you proceed to close your account.What if I have a small balance I can't clear?Published on Aug 22, 2023Updated on Jun 25, 2026469TradFi X-Perps Introduction FAQ
X-Perps support 24/7 trading, long and short positions, and leverage of up to 10x for EEA retail users (as of 9 June 2026). This allows users to rotate capital between crypto and TradFi-linked markets from one platform. X-Perps carry risks including funding fees, liquidation risk, and potential price divergence outside traditional market hours.Is there a minimum amount needed to start trading X-Perps? The minimum lot size for all OKX X-Perps contracts is 0.01 contracts.Published on Jun 9, 2026Updated on Jun 11, 2026How does fast redemption work?
You receive 50 ETH. 50 ETH Day 6 - 9: Partial redemption Over the next 4 days, you receive 100 ETH daily. 450 ETH Day 10: Full redemption On the last day of the standard redemption period, all outstanding crypto are settled all at once. You receive 150 ETH, even though it exceeds the daily individual limit. 600 ETHHow can I use fast redemption? If fast redemption is available for an Onchain Earn product, simply redeem as usual to enjoy the feature.Published on May 8, 2025Updated on May 29, 2026225Passkey FAQ
You'll then see an option in your Security Settings to delete the passkey manually if needed.9. What if I see a pop-up notification saying passkeys aren't supported in my region when logging in? You can proceed by logging in with your password as usual.10. Can Apple devices bind multiple passkeys? Each account can only be bound to one passkey.11. Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration.Published on Mar 19, 2025Updated on Jun 15, 2026144How do I buy with debit / credit cards?
After purchasing crypto with your card, go to the My assets to view your assets.9. Where can I view past purchases I've made with debit or credit cards? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio pagePublished on Feb 22, 2024Updated on May 14, 2026586Why hasn't my withdrawal arrived in the account?
On the App: Select Assets or Portfolio > Withdraw > Withdraw crypto from the pop-up menu > Select crypto > Select More (3-dot icon) at the top menu before selecting Withdrawal history from the pop-up menu or; Select Menu (9-dot icon) at the top menu > Select Withdraw > Select crypto > Select More (3-dot icon) icon at the top menu before selecting Withdrawal history from the pop-up menu to view withdrawal records for the past 90 days.Published on Aug 22, 2023Updated on Jun 26, 202621,063