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How do I stay safe from phishing SMS using the name OKX?
Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening? We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name.Published on May 9, 2025Updated on May 29, 2026325OKX Card Spending Limits FAQ
No setup required — your limits are ready to go right away.Can I turn off spending limits? No. Spending limits are always active and cannot be disabled. This is standard across the industry — no major card issuer allows limits to be fully turned off. You can, however, adjust your limits to any value between 1 USD and the maximum for your region, giving you full flexibility while keeping a safety net in place.How do I view or change my spending limits?Published on Jun 10, 2026Updated on Jun 15, 20261How do I set my preferences?
How do I turn off email notifications for Liquidation alert? On the trading page, find Settings > Preferences > Trade notifications to turn off notifications you don't need. Note: please keep important notifications such as take profit/stop loss and liquidation alerts to help you manage transaction risks.5. How do I find system notifications and notification settings?Published on Nov 1, 2025Updated on Jun 18, 202634How do I close my account? (app)
Note: after closing your account, a cooling-off period may apply. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time. The duration of the cooling-off period may vary depending on your region.Getting Started Open your OKX app and go to User Center > Account settings Open user center page Go to Security, and select Close account Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on Jun 19, 20268How do I set a price alert?
If you have existing alerts, please select Create alerts How can I adjust the notification settings? On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on May 29, 2026262Passkey FAQ
Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.Published on Mar 19, 2025Updated on Jun 15, 2026142What's funding rate and how do I use it?
Below is how you can view the funding rate:On the app: Open your OKX app Select Exchange for the mode Select any pair eligible for Perps Select the pairing with Perp from the list Go to Info Select Funding rate on the right side of the screenOn the web: Log in to your OKX web account and choose Trade Select Spot and margin Select any pair eligible for Perps Choose the pairing from the list Go to the main header Choose Funding rateWhy does funding matter?Published on Apr 15, 2026Updated on Jun 2, 2026What's liquidation and how do I reduce the risk?
Liquidation happens when a position no longer has enough margin to meet the required maintenance level under platform risk rules. In simple terms, if losses increase and your available margin becomes insufficient, the position may be liquidated to limit further losses.What are the actions that can trigger liquidation? Liquidation risk can increase due to: adverse price movement insufficient...Published on Apr 15, 2026Updated on May 29, 2026What's demo trading and how do I use it?
Access to market data: many demo trading platforms offer access to real-time market data and trading tools, allowing traders to gain a better understanding of the crypto markets and how they work.How do I use demo trading? Go to okx.com, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version.Published on Oct 1, 2025Updated on Jun 16, 20265What's Satoshi test and how do I complete it?
How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds. If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process. Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow.Published on May 28, 2024Updated on May 29, 202668How do I close my account? (web)
Note: after closing your account, a cooling-off period may apply. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time. The duration of the cooling-off period may vary depending on your region.Getting started Log in to your account at okx.com and go to the Security center page (Profile icon > Security) Find Manage account on the Security page, select Close account Opening Close account page 3.Published on Aug 22, 2023Updated on Jun 21, 2026468What's the Spot DCA bot and how do I use it?
Let’s assume: Base safety order amount = 100 USDT Up to five safety orders allowed Here’s how the bot distributes funds for different multipliers: Safety Order Multiplier = 1 (Flat) Multiplier = 2 (Doubling) Multiplier = 0.5 (Halving) 1 100 100 100 2 100 200 50 3 100 400 25 4 100 800 12.5 5 100 1,600 6.25 Here’s what these profiles mean: Multiplier = 1 (Flat Allocation): each safety order uses the same amount — 100 USDT.Published on Oct 3, 2025Updated on Jun 20, 20265How do I use OKX Wallet Trader Mode for copy trading?
What are the default token filtering rules? Copy trading will not replicate trades involving mainnet tokens, wrapped mainnet tokens, or stablecoins like USDT and USDC. It'll also automatically filter out high-risk tokens.4. How long does a copy trading task run? You may set your own task duration, up to 3 months. Once expired, the task will stop automatically.5. What task statuses exist?Published on Dec 10, 2025Updated on May 29, 202630Common scam tactics
For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on May 29, 20262,739How do I find the token unlocks feature?
What's the token unlocks feature? The token unlocks feature provides a clear and comprehensive timeline of when previously locked or vested tokens become available for trading, transferring, or other uses. Blockchain projects often implement token lock-ups to manage supply, prevent large-scale sell-offs by early investors or team members, and stabilize the market.Published on Mar 4, 2025Updated on May 29, 202615