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How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on Oct 13, 2023Updated on May 29, 2026151How do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on May 21, 2026Updated on Jun 3, 2026A beginner's guide to identity verification
Which types of documents can I use to verify my residential address for account identity verification?Published on Sep 25, 2023Updated on May 29, 20266,489How do I buy crypto with PayPal?
To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the account verification documents you have provided during onboarding to OKX.2. Why do I need to verify my identity before making a a PayPal deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.Published on May 2, 2025Updated on May 29, 20265How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on Jul 2, 2025Updated on May 29, 20266How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on May 29, 20263What are Source of Funds (SoF) and Source of Wealth (SoW)?
Make sure your documents are clear and legible: All content should be fully visible, without any parts cropped or obscured. When submitting your documents, make sure that: The details provided are accurate and current, reflecting your business transactions or income source. The amounts on the documents are fully visible.What are the acceptable proof documents?Published on Dec 24, 2024Updated on Jun 5, 2026902How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Apr 6, 20267,050Disclaimer for machine translation
The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.Published on Aug 29, 2023Updated on May 29, 2026103Crypto Tax Reporting (DAC8) FAQ
Your TIN (Tax Identification Number) is usually found on your National ID, Passport, or official tax documents (like a tax return or assessment).Published on Feb 23, 2026Updated on May 29, 20263What onboarding information is required for a fund?
Provide organizational documentation Provide organizational documentation that regulates and binds the fund and establishes its control and management structure.Published on Oct 13, 2023Updated on May 29, 2026127How do I buy crypto with Google Pay?
For the best experience, please add your card directly through the Google Wallet app.Published on Jul 22, 2025Updated on May 29, 20264What onboarding information is required for a privately owned company?
Provide organizational documentation Provide organizational documentation that regulates and binds the privately owned company and establishes its control and management structure.Published on Oct 13, 2023Updated on May 29, 2026288What onboarding information is required for a Trust?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the Trust, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 2026122What onboarding information is required for a family office?
Provide organizational documentation Provide organizational documentation that regulates and binds the family office and establishes its control and management structure.Published on Oct 13, 2023Updated on May 29, 202671