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How do I set my preferences?
How do I change my profile picture? If your account has not set an avatar before, we'll generate a unique and interesting default avatar for you. You can also edit it at any time on the app by going to the Menu > your profile picture, and change it to any picture you like.Message Preference Settings1. How do I enable/disable email Message notifications?Published on Nov 1, 2025Updated on Jun 18, 202634How do I view Profit and Loss (PnL) and switch PnL display?
Percentage: Shows the profit or loss as a percentage of your investment, providing a clearer picture of your return on investment (ROI).How do I switch the PnL display from value to percentage or vice versa on the web?Published on Jul 7, 2024Updated on May 29, 202647X-Perps fees overview: trading fees, funding, and other costs
Understanding the full cost picture helps you evaluate your results more accurately. Your net PnL is not always equal to the raw market move from entry to exit. In addition to price movement, your net result may be affected by trading fees, funding payments, and execution-related effects.What are the common cost components for X-Perps?Published on Apr 9, 2026Updated on May 29, 20261What's JIT Routing?
By the time it lands onchain, the picture can change: Someone else trades through the same pool first. A market maker pulls back and widens its spread. LPs that looked deep at quote time withdraw their liquidity. An MEV bot front-runs or sandwiches your transaction. The token is volatile and the price just moves. When that happens, the price you actually receive drifts from the quote. Set slippage too tight and the swap reverts. Set it too loose and you eat poor fills or get sandwiched.Published on Jun 12, 2026Updated on Jun 15, 20263Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Published on Aug 27, 2025Updated on Jun 18, 2026144How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
While Grid Profits gives you a clear view of how much your bot has earned from grid trading alone, it doesn’t reflect: Unrealized gains/losses from open positions Any Earn interest Trading fees not tied to grid execution Therefore, Total PnL gives a full picture of your bot’s performance. Grid Profits is meant for reference and breakdown purposes.Published on Jun 20, 2025Updated on May 29, 202660How do I identify OKX official accounts?
You can find the group link from the group info Verify official admins: select the profile picture and copy the username under User info. Note: it might be a fake admin account if you can’t find a username or it’s being placed under the Bio section instead. Open user info in Telegram and copy the username Go to our channel verification to verify the page link and username.Published on Aug 11, 2023Updated on May 29, 20265,390
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