As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.

If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS. If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.

Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?

When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.

Note: your order stays pending until the market reaches your trigger price.Will my order execute at exactly my trigger price? Not necessarily. The trigger price activates the order — it isn't a guaranteed fill price. Once the trigger condition is met, we submit a market order at the prevailing price at that moment. The actual execution price may differ from your trigger price, and the gap can be larger during periods of high volatility or low liquidity.

Both limits are active from the moment your card is approved, set to default values based on your region. No setup required — your limits are ready to go right away.Can I turn off spending limits? No. Spending limits are always active and cannot be disabled. This is standard across the industry — no major card issuer allows limits to be fully turned off.

This function moves the entire grid upward automatically to stay aligned with the price movement. It allows your trading bot to stay active longer by removing the lowest grid and adding a new grid at the top.When the current price hits the grid's upper limit: The lowest buy order at the grid's lower limit is canceled. A new buy order is placed at the original grid's upper limit. Once the buy order is filled, a corresponding sell order is placed one grid level above the original upper limit.

Example of a bot order with safety and take profit levels: Buy at 100,000 USDT with safety orders below and a take profit at 105,000 USDT Time Description t=1 The bot places 3 limit buy safety orders and a take profit limit order Note that the stop loss at the moment is 97000. Let's say the price falls to 97900 which means that 2 of the safety orders are filled. In addition, we assume that the limit order gets filled at 97900.

This approach allows you to stay actively involved in the decision-making process while benefiting from automated trade execution, saving you valuable time and effort.Are there any factors for me to consider? Customization: each Smart Trading product offers a level of customization to cater to your unique needs and risk appetite.

If no candidate path meets it, the transaction reverts and funds stay in the wallet.Do I need to do anything differently as a user? No. You see one quote and sign one transaction. No extra steps, no extra signatures, no extra protocol fee. Slippage settings still apply. JIT Routing sits on top of them, it doesn't replace them.Will it make my swap slower? Not really. The candidate paths are prepared off-chain ahead of time.

TP/SL lets you set predefined conditions for closing or reducing a position. Use when: planning exits in advance reducing emotional decision-making during volatility managing risk with tighter exit controlsWhat is a trailing stop in X-Perps? A trailing stop is a dynamic stop mechanism that moves with the market by a defined offset. It helps lock in gains while allowing room for price movement.

Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!

Staying connected will help you make timely decisions and stay ahead of the curve!

It can be a game-changer for traders looking to stay ahead in any market situation.How do I use trailing settings in the spot grid trading bot? Start by creating a spot grid in the trading bot section. Scroll down to the advanced settings section, where you'll find the trailing up and trailing down options.

Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.