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X Layer upgrade and OKT/OKB asset handling FAQ
On August 15, 2025, at 10:00 AM (UTC+8), OKT in your account will be automatically converted to OKB according to the exchange rules. The converted OKB will then appear in your account.How is the average closing price calculated? How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned?Published on Aug 13, 2025Updated on May 29, 202682Where can I find details about cash withdrawal limits, fees, and processing times?
Daily limit: The maximum amount you can withdraw within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on Apr 13, 2026Updated on May 29, 2026Where do I find limits, fees and processing time details for cash withdrawal?
Daily limit: The maximum amount you can withdraw within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on May 23, 2025Updated on May 29, 202641Where can I find details about cash deposit limits, fees, and processing times?
Daily limit: The maximum amount you can deposit within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on Apr 13, 2026Updated on May 29, 2026Where do I find limits, fees and processing time details for cash deposit?
Daily limit: The maximum amount you can deposit within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on May 23, 2025Updated on May 29, 202630450,000 XPL X Drops Campaign Terms and Conditions
Campaign Overview and Period The "450,000 XPL X-Drops Campaign" (the "Campaign") begins on December 17, 2025 (the "Start Date") and ends on December 23, 2025 (the "Campaign Period").Published on Dec 16, 2025Updated on Dec 26, 2025How do I create passkeys? (web)
If you prefer to change the device name directly, you have the option to edit it during login by accessing Manage Devices > Linked Devices within the Chrome browser.Reset or remove passkey As a security precaution, resetting or removing a passkey may trigger a 24-hour restriction on withdrawals: If you reset your passkey, the restriction will apply automatically.Published on May 21, 2026Updated on Jun 3, 2026How do I create passkeys? (app)
To reset your passkey: Go to the Menu > Account settings > Security > Passkeys Select the passkey you want to reset and complete the verification process If additional verification is required, the review process may take up to 24 hours. You'll be notified once it's complete Select the reset icon to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.Published on May 21, 2026Updated on Jun 3, 20262Why can’t I withdraw funds?
This restriction is automatically removed after 24 hours.New withdrawal lock If the New address withdrawal lock is enabled, withdrawals to newly added allowlisted addresses aren't allowed for 24 hours. You can disable this feature in Address Book > Address settings (mobile and email verification required), or wait 24 hours before withdrawing.Published on Aug 27, 2025Updated on Jun 22, 2026145OKX x McLaren NFT Sweepstakes Terms & Conditions
Shadow Cap 20 £40 / $50 6 MTC Tour 10 £95 / $120 Replica Cap 26 £43 / $54 7 2 GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 8 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 9 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 10 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 11 MTC Tour 10 £95 / $120 Replica Cap 27 £43 / $54 12 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 13 2Published on Apr 25, 2024Updated on May 29, 2026607How do I buy crypto and earn rewards?
If there aren't enough days left before March 15, 2025, but you have completed your first qualifying buy order by March 11, 2026, you'll receive €5 in BTC. Otherwise, you'll receive no reward.5. What are the important rules to remember? Wait 10 minutes: to prevent abuse, your buy won't count if you sell or convert that same crypto within 10 minutes of buying it. One buy per day: on each day, only one eligible buy will count the completion of the 4 consecutive buys.Published on Feb 19, 2026Updated on May 29, 20263How long does it take to complete my identity verification?
If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on Sep 5, 2023Updated on Apr 6, 20267,050How do I update my login password?
select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24Published on Aug 22, 2023Updated on Jun 2, 202630How do Stock and Commodity X-Perps work?
OKX X-Perps continue to trade 24/7 including evenings, weekends, and public holidays. When equity markets are closed, real-time TradFi price feeds stop updating. OKX retains the last available TradFi price and constrains the live Index Price to within ±10% of that reference price.Published on Jun 9, 2026Updated on Jun 11, 2026How do I update my email?
Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.Published on Sep 6, 2023Updated on May 29, 20263