If you see untradable assets in your account but the withdrawal button is unavailable or greyed out, it may be because the asset is an unsupported token or the withdrawal channel has not been enabled yet. In this case, please submit the feedback form.

It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you.

Orders are skipped when the price is outside your range and resume when the price returnsHow do I create a DCA strategy?On the app Open the OKX App and select Web3 from the top Tap DEX and select a trading mode: Swap mode — switch to the DCA tab on the Swap page Advanced mode — switch to the DCA tab on the Advanced page Select the token pair and network. Enter the total trade amount, time interval, and number of orders.

X-Perps carry risks including funding fees, liquidation risk, and potential price divergence outside traditional market hours.Is there a minimum amount needed to start trading X-Perps? The minimum lot size for all OKX X-Perps contracts is 0.01 contracts. The actual margin required depends on the price of the underlying asset and the leverage selected. Users should check the OKX trading interface for the current margin requirement before placing an order.Can I lose more than I deposit?

This can ensure the recurring buy bot runs on auto-pilot, and prevent you from closing the bot manually to prevent buying cryptos outside of their preferred price range, ensuring a strategic purchase each time. Set the preferred criteria in the Buying price range section

For example, if your BTC/USDT bot is set between 50,000 to 200,000 and the market is around 85,000, funds outside the active trading area (like 50,000–60,000 or 110,000–200,000) won’t be used right away. Instead, they can be automatically placed into Earn products. The bot focuses on trading within the most active price zone. As the market moves, the bot adjusts its trading range—and Earn subscriptions or redemptions happen automatically based on which funds are idle.

Orders priced outside the permitted range may be cancelled. After trading begins Orders are matched according to normal trading rules. Trading fees are charged only on executed orders. Price limits and order cancellation During pre-open, orders must comply with the applicable price limits based on the pre-open reference or indicative price. Buy orders priced above the upper price limit will not be allowed. Sell orders priced below the lower price limit will not be allowed.

If the price drops to this level, the bot will stop trading and sell all base assets at the market price.Example: A user sets up a Spot Grid Bot with the following parameters Trading Pair: BTC/USDC BTC is the Base Currency and USDC is the Quote Currency Price Range: 90000 USDC - 120000 USDC 90000 is the lower price range 120000 is the upper price limit The Bot will not place any new orders if the BTC/USDC moves outside this range.

Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally. Limit your P2P transactions to our P2P platform to add an additional layer of security to your P2P trades. Our P2P escrow system holds the traded crypto on our platform and releases them to the buyer only when transactions are authorized.