The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.

During this period, certain Flexible Loan services will be temporarily unavailable.Maintenance window Start time 2026-03-31 08:00 (UTC+0) End time 2026-03-31 08:30 (UTC+0)Restricted services during maintenance Flexible Loan access: The Flexible Loan page and related features will be unavailable. New borrowing: New borrowing requests can’t be submitted. Collateral adjustments: Adding or withdrawing collateral on existing loans won’t be available.

If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache.

Note: make sure your OKX App is updated to the latest version. You can check this in Menu > User center > Account settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to Menu. Select Account settings and select Identity verification under Profile.

Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.

These changes are expected to take effect: Web: On June 9, 2026(UTC+8) App: Around June 10-11, 2026(UTC+8) Front-end display changes The Security Fund page will no longer provide minute-level historical trends. After the change, the trend chart will support only "Last 7 days" and "Last 30 days" daily-level data, updated once per day after settlement (approximately 08:00 UTC).

Key date: April 22, 2026* Introduction of fee groups Implementation of new EEA fee framework *OKX reserves the right to amend the effective dates of these changes as necessary. For the latest and most accurate information, always refer to your local OKX fee page. **The changes may go live without any further notifications or reminders to you.What's Changing?Implementation of the new EEA fee framework As of April 22, 2026, the new fee framework will go into effect.

Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.

Exchanges that underwent system maintenance or didn’t update their latest price during a specified time period won’t be taken into calculation for the latest price updates. The update frequency is different for each index. C.

Please refer to the Perpetual Contract Information page or the API endpoint GET /api/v5/public/funding-rate for the latest settlement frequency, and adjust your trading strategies accordingly. OKX will continue to provide you with better products and services. OKX Team Apr 14, 2026

OKX team 29 May, 2026

For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure. © 2026 OKX. All rights reserved.

Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?

Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?

Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.