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How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.WeChat Go to WeChat, select the user profile, and copy the WeChat ID. Copy the wechat ID Go to our channel verification to verify the username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the username.QQ To verify the QQ username, go to QQ, select the user profile, and copy the WeChat ID. Go to our channel verification to verify the username.Published on Aug 11, 2023Updated on May 29, 2026FAQ5,392How do I find my user ID (UID)?
info is located within the Profile sectionOn the web Log in to your account and hover at the profile option on the dropdown menu The dropdown will stay open once your mouse stops hovering at the profile option, enabling you to view the user ID info View your user ID info once you selected the Profile option If you want to copy your user ID number, select Profile.Published on Mar 20, 2025Updated on Jun 18, 2026FAQ206How do I set up the El Salvador account?
Similar process as applying, access to the El Salvador account via Profile (human icon) > Profile > El Salvador account option and select the Switch option to switch between accounts. Select Switch to this accountPublished on Nov 25, 2025Updated on May 29, 2026FAQ19Copy traders: How do I choose a lead trader?
Select any lead trader that intrigues you and you can view the profile that loadsHow can I view the lead traders I’m following? On the App: Select Trade > Bots & Copy > More > My profile Below your nickname, you can view your Following and Followers counts. Tap either to see the list of lead traders you're following. Tap a lead trader's profile picture to view their trader profile and performance stats.Published on Dec 22, 2022Updated on Jun 11, 2026FAQ262IDR P2P trading: new rule for Diamond Merchants
Diamond Merchants in Indonesia can now enable a new trading rule for the 'P2P-Only Trader' user profile. Once enabled, users with this profile will not be able to place a buy order with them. Update your app to the latest version to access this feature. Who is a P2P-Only Trader? A P2P-Only Trader has traded exclusively on P2P and has not used any other OKX trading products. How to enable this trading rule? Enable the 'P2P-Only Trader' rule in trading rules when creating verification sell ads.Published on Apr 16, 2026Updated on May 29, 2026AnnouncementsHow do I secure my account after detecting unusual activity?
Here’s how to manage them: Open the OKX App > Navigate to the Exchange section on the homepage and select the Menu icon Select P2P Trading Go to Profile on the homepage Select Profile on the P2P trading page Select Payment Under Payment Methods, you’ll see all your linked options To make changes, tap Edit, update the information, and save To remove a method, tap Delete, then Confirm to complete the actionVerified AddressOn the web Log in at www.okx.com Select Assets from the top menu Select WithdrawPublished on Mar 21, 2025Updated on May 29, 2026FAQ36How do I change my authenticator app?
Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.Web Go to the Profile icon and select Security. Find Security on the Profile page Find authenticator app and select Change.Published on Sep 11, 2023Updated on May 29, 2026FAQ4,450How do I change my verified name?
If you’re unable to access it, please contact the OKX Assistant for support.On the app Go to Main menu > Profile Select Identity verification from the Profile Select Identity verification from the user center page Select the Legal name option to update your name and you'll be asked to reconfirm before proceeding to the next phase.Published on Mar 18, 2026Updated on Jun 17, 2026FAQ164What's Wallet Connect?
Open the OKX Wallet App, go to Menu > Account settings > Profile > Wallet Connect to view the wallets linked to your exchange accounts.How do I connect or disconnect a wallet from my account? Connect wallet: Go to Menu in the top-left corner > Account settings > Profile > Wallet Connect > Connect wallet > Select the wallet you want to connect > Enter your wallet password and complete the verification.Published on Jan 7, 2025Updated on Jun 15, 2026FAQ1,418How do I navigate to and customize notification settings?
Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.Published on Oct 8, 2025Updated on May 29, 2026FAQ18How do I set my preferences?
On the Web: Go your profile in the top-right corner > Select Log out.Published on Nov 1, 2025Updated on Jun 18, 2026FAQ34Subaccounts, Account Mode, and API Connections FAQ
Sign in to the OKX website Go to Profile > Sub-accounts Select Create sub-account Choose the account name and account type Confirm the creation using two-factor authentication (2FA)How do I switch between the main account and subaccounts? On the app: Use the Switch Account option in the profile menu On the website: Use the Subaccounts menu to switch between accountsHow do I transfer funds between the main account and subaccounts?Published on Mar 2, 2026Updated on May 29, 2026FAQHow do I link an authenticator app?
Check the latest verification code displayed in your authenticator app and enter it in the New Authenticator App field on OKX to complete the setup.On the Web Log in to your account at okx.com and go to the security center (Profile > Security) Find the Authenticator app and select Set up Find the Authenticator app under Authentication methods Open your existing authenticator app, or download and install one if needed.Published on Aug 29, 2023Updated on May 29, 2026FAQ16,580What documents are accepted as proof of sources of funds from decentralized finance?
Screen capture from the platform that clearly displays your profile information (for example, username and email) confirming ownership. Important details to confirm the transaction of the NFTPublished on Nov 12, 2024Updated on May 29, 2026FAQ54How can I enhance my OKX app security?
Audit your API permissions: head over to Profile > API for the web while select Menu > Tools > API to access via the app, and delete any unauthorized APIs available. Proceed to select API under the Tools section on the Menu page Check your active devices: head over to Profile and settings > Security > Device Management under Advanced security, and remove any unrecognized devices and reset your password.Published on May 14, 2026Updated on May 29, 2026FAQ