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What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Published on Nov 12, 2024Updated on May 29, 202654Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on Sep 28, 2023Updated on May 29, 20262,742How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on Mar 28, 2024Updated on May 29, 20261How do I identify OKX official accounts?
Open user info in Telegram and copy the username Go to our channel verification to verify the page link and username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Phone call Copy the phone number that you have received and go to our channel verification to verify the phone number.Published on Aug 11, 2023Updated on May 29, 20265,392Community Feedback Program Terms & Conditions
Announcements and updates will be made via email and Telegram. Instructions and the feedback form will be shared with the selected participants before the program. Before the program starts, a training session will be held in the participants' native languages.Published on Jul 9, 2024Updated on May 29, 20261What's OKX Web3 Gaming?
Note: if you have any questions, you can always contact our support team via our OKX API Telegram group for real-time support.How do I issue my allowlist and NFT on OKX? You can refer to this article to learn more about issuing your allowlist and NFT assets.How do I enforce the collection of NFT royalties? You can refer to this article to learn more about enforcing your NFT transaction royalties.Published on Jun 18, 2024Updated on May 29, 2026277I haven't received the verification code
Select other methods available to authenticate your account on the appOn the Web Select Log in > fill in your phone number/email address >select Forgot your password > select Unable to verify Select Unable to change to different verification methods on the code authentication page on the web You can choose an alternative verification method, such as the Authenticator app, voice call, Telegram or WhatsApp to complete the verification.Published on Aug 16, 2023Updated on Jun 23, 202633,349What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on Mar 11, 2024Updated on Jun 22, 2026775How do I secure my account after detecting unusual activity?
If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.Published on Mar 21, 2025Updated on May 29, 202636OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on Aug 22, 2025Updated on May 29, 202622Spot copy trading: copy trader FAQ
Download OKX App: Visit here X: Visit here Telegram: Visit here Discord: Visit here YouTube: Visit here Other channels: Visit herePublished on Oct 18, 2023Updated on Jun 23, 2026125OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on Mar 20, 2023Updated on Jun 18, 20261,760How do I secure my exchange account?
Note: Please be especially cautious of scammers impersonating official staff on Telegram. Telegram verification badges are not fully reliable, as scammers may obtain them through special emojis. Please remember: Official customer service will never initiate private chats, nor will they ask you to log in to your account or disclose any account information. For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams?Published on Jun 12, 2024Updated on May 29, 20261,358Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Published on Aug 27, 2025Updated on Jun 22, 2026145Trading Signal Bot FAQs
Additionally, we've established a dedicated Telegram channel for OKX Signal Bot. This channel serves as a platform where you can ask questions, share your queries, and stay updated on forthcoming features. Join us on Telegram through the following link: [Official] OKX Signal Trading. Your engagement is valued, and we're here to provide the assistance and information you need.19. I've purchased an invite-only TradingView script from a provider. How do I execute this on OKX?Published on Oct 9, 2023Updated on Jun 19, 2026138