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OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on May 29, 2026678Outcomes User Guide
For example, "The overall champion of the 2026 football competition" is an event with markets such as "Brazil to win," "Argentina to win," and "France to win" — you can predict the event's outcome based on your own judgment.How do I use Outcomes?Step 1: Access Outcomes Method 1: open the OKX App, find the Outcomes entry in the homepage banner, and tap to enter.First-time users need to complete an account initialization process — this isn't required on subsequent visits.Published on Jun 2, 2026Updated on Jun 19, 20263X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on May 29, 202682What is the New User Full Rebate Program?
After claiming, rewards can be viewed in the Campaign Center > My Rewards page and in your Reward Center.8. What are the Important Notes for the New User Full Rebate Program? One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel.Published on Mar 16, 2026Updated on May 29, 20265OKX Beginner's Guide
If you have any further questions, please feel free to check out the Support Center or contact our customer support.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile. You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest.Published on Aug 22, 2025Updated on May 29, 202621OKX Beginner's Guide
If you have any further questions, please feel free to check out the Support Center or contact our customer support.FAQHow do I view my assets? On the app, tap Assets. Under Portfolio, you can view the asset status of your Funding account, Trading account, Earn, and Loan.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile.Published on Mar 20, 2023Updated on Jun 18, 20261,759How do I secure my account after detecting unusual activity?
Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.Published on Mar 21, 2025Updated on May 29, 202634Why can't I join or claim rewards from a campaign?
The campaigns displayed in your Campaign Center reflect what you're currently eligible to join. This may vary between users depending on their account status. To see other eligible campaigns, go to: App: Profile > Earn and Rewards > Campaign Center Check your app for available campaigns Web: Visit the Campaign Center via your browser Check Campaign center for available campaignsWhen will my eligibility be reviewed? The system automatically reviews accounts periodically.Published on Jun 10, 2025Updated on May 29, 202615,017How do I use Trading bonus?
Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on Mar 8, 2024Updated on May 29, 20261,259Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateXAU (Gold) event contractWhat is the XAU (Gold) event contract? OKX launched the XAU (Gold) event contract on June 16, 2026 — the first event contract with a traditional finance (TradFi) asset as its underlying.Published on Apr 16, 2026Updated on Jun 16, 2026OKX contract voucher and usage rules
Find your app version at the bottom of the user center App Version 6.1.46 You can find it in the notification cards on the homepage. Find the notification card in the middle of homepage App Version 6.1.48 and above Go to User center > Rewards and perks > Reward Center > My rewards Find the Reward center in the user centerHow do I use it? A voucher can only be used for those contracts and available leverage multiples listed on the event page.Published on Aug 15, 2023Updated on May 29, 2026644How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on May 29, 2026406How do I verify an individual account?
Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on Sep 25, 2023Updated on Jun 20, 202631,497How can I switch the site to my preferred language?
Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available. This will display all the languages that are currently supported, allowing you to select the one that best suits your needs.Published on Jan 15, 2026Updated on May 29, 202636How do I navigate to and customize notification settings?
Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.Published on Oct 8, 2025Updated on May 29, 202618