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What's the Nitro Spreads table view?
The sortable table view addresses these issues by providing a clearer, more accessible way to evaluate spreads.How does the Nitro table view improve navigation on small screens? The sortable table view organizes spreads in a compact, tabular format, which is easier to navigate on small screens compared to the traditional grid view.Published on Jul 16, 2024Updated on May 29, 20263Why did my identity verification fail?
Unable to Access the Camera Please go to your phone’s settings, locate OKX, enable camera access for the OKX App, and then try again. Face Recognition–Related Issues Face recognition failed / Page shows information mismatch Account verification must be completed by the account owner. If you encounter face recognition failure or information mismatch, please contact our customer support team for assistance.Published on Sep 5, 2023Updated on May 29, 202611,597How do I view Profit and Loss (PnL) and switch PnL display?
It helps you track the profitability of your trades and overall portfolio.How do I view PnL? Open the OKX App and select Assets to view the Value/Spot PnL for each crypto you hold. You can also view the spot trading candlestick chart by following the steps below. Select Trade > Spot > Select the trading pair Select the candlestick chart icon On the chart, you can view the crypto's PnL and volumeHow do I view total account PnL? 1. Open the OKX App, select Assets 2.Published on Jul 7, 2024Updated on May 29, 202647How do I join a video call with customer support?
Keep your camera switched on and ensure you are in a quiet environment throughout the call.Published on Aug 26, 2025Updated on Jun 2, 202655What's the El Salvador account for Brazilian users?
This dual account setup gives users more flexibility: your regular Brazil account is still available, but the El Salvador account allows you to trade and access advanced trading products that aren’t offered in Brazil.It’s important to note that this account is optional, not mandatory. You can continue using your Brazil account as usual if you prefer.Published on Nov 25, 2025Updated on Jun 18, 202616How do I set up the El Salvador account?
Yes, but with an important condition: If you want to update your COR from Brazil to another supported location, you must first close your El Salvador account. Once the El Salvador account is closed, you’ll be able to update your COR as usual. Learn more about the info here.How do I open an El Salvador account?Published on Nov 25, 2025Updated on May 29, 202619What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Jun 18, 2026541How do I use the SKDJ indicator?
like smoothing periods Note: use landscape mode for a more detailed chart view and easier indicator management.On the web Navigate to the Trade section and select Basic or Advanced mode Choose your desired trading pair and locate the chart panel Select the Indicators option (bar chart icon) on the top toolbar of the chart Select Indicators from the option menu Select Sub-chart indicators and under basic indicators select SKDJ Select Sub-chart indicators (basic) category and select SKDJ The K andPublished on Jun 22, 2025Updated on May 29, 20267How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
With a range of advantages, flexibility, and adaptability to market conditions, the ETH/BTC Bot stands as a beacon of innovation, inviting users to explore the vast potential of dual-pronged arbitrage opportunities in the cryptocurrency market.Published on Mar 6, 2024Updated on May 29, 202627How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Published on Aug 31, 2023Updated on Jun 17, 202614,018How to deposit into liquidity pools on Web3 Earn
Select a liquidity pool or staking product to view details and start earning. Note: protocol information is provided to help you make informed decisions. Enter the deposit amount and confirm the transaction to deposit funds. Note: network fees are shown before confirmation and vary by blockchain.How do I view my DeFi Earn assets? DeFi Earn assets can be viewed in the wallet extension. Go to Assets > select DeFi to view your earning positions.How do I redeem assets?Published on Jun 14, 2023Updated on May 29, 202654What's Smart Arbitrage bot and how do I use it?
This dual positioning can effectively cancel out potential gains or losses from price swings, thereby significantly mitigating risk. The primary profit is derived from collecting funding fees during the holding period, particularly when the funding rate is positive.Published on Aug 22, 2024Updated on May 29, 2026107How do I find my user ID (UID)?
within the Profile sectionOn the web Log in to your account and hover at the profile option on the dropdown menu The dropdown will stay open once your mouse stops hovering at the profile option, enabling you to view the user ID info View your user ID info once you selected the Profile option If you want to copy your user ID number, select Profile.Published on Mar 20, 2025Updated on Jun 18, 2026206Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on Oct 13, 2023Updated on Jan 28, 202614,000How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on May 29, 202636