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How do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on 26 Aug 2025Updated on 2 June 2026FAQ55What's OKX Web3 Gaming?
Mandatory NFT Royalties: Exclusively trade on our platform and enforce NFT transaction royalties for game projects.How do I list or modify my games page on OKX Web3 Gaming? You can simply fill out our gaming listing request form according to your needs. Once you submit, we'll list your gaming project within 7 business days after review. We'll send you the gaming project link to your email that you've filled in the gaming listing request form.Published on 18 June 2024Updated on 29 May 2026FAQ277OKX will list Yield Guild Games' native asset, YGG, for spot trading
Yield Guild Games (YGG) is a decentralized autonomous organization (DAO) for investing in non-fungible tokens (NFTs) used in virtual worlds and blockchain-based games. The organization’s mission is to create the biggest virtual world economy, optimizing its community-owned assets for maximum utility and sharing its profits with its token holders.Published on 28 July 2021Updated on 29 May 2026AnnouncementsWhat are the most commonly used DApps?
NFT Market: a new era of digital item ownership The NFT market provides a platform for buying and selling digital items such as artworks, Game Props, and collectibles, representing the ownership of specific digital items. GameFi (Blockchain games): the gaming revolution on blockchain Blockchain games (GameFi) allows users to enjoy diverse gaming experiences on the chain.Published on 15 Nov 2022Updated on 29 May 2026FAQ464OKX Wallet to Launch Cryptopedia Season 14
MetaCene pioneers player-centric entertainment, governance, and creation through innovative PVE and PVP gameplay, robust technology infrastructures, social guild DAO governance, sustainable economic systems, and in-game AIGC editors. $MAK is the token of MetaCene and serves as the backbone of its ecosystem, with a total supply of 1 billion. It symbolizes the ultimate gaming experience while also carrying significant governance power.Published on 26 Feb 2024Updated on 29 May 2026AnnouncementsOKX Wallet to Launch Cryptopedia Season 8
Project Twelve, P12 in short, is a one-stop Web3 gaming infrastructure and ecosystem. P12 aims to: Make game creation accessible; Make game economy sustainable. LENX is an omnichain lending protocol, featuring the first native Bitcoin-backed stablecoin. 5.Published on 16 Oct 2023Updated on 29 May 2026AnnouncementsOKX to list pre-market futures for CATI crypto
Catizen will become a mini-app center, combining the unique features of Launchpool with short videos and e-commerce, attracting and engaging users through gamification and strategic Play-to-Airdrop initiatives. This innovative approach aims to revolutionize the way users access and engage with the Web3 ecosystem.Published on 5 Sept 2024Updated on 29 May 2026AnnouncementsHow do I check the status of my returned withdrawal?
The video must be one continuous recording (no edits or multiple clips). If the video file is too large, upload it to a cloud drive and share the link (ensure access permissions are granted).Where can I find my withdrawal TXID? Log in to your account at okx.com, go to the Assets and select Withdraw. On this page, you can view your withdrawal history and find the TXID for the specific transaction. TXID can be found in your withdrawal historyPublished on 30 Oct 2023Updated on 29 May 2026FAQ305Why did my identity verification fail?
During video verification, please prepare the original documents in advance. Both the account holder and the assisting family member must appear in the video together to complete the verification. Non-standard Verification Process If you are completing video verification, we recommend that you: Go to a quiet environment. Power off and restart your phone. Switch to another network and try again. During the entire video recording, keep your full face within the camera frame.Published on 5 Sept 2023Updated on 29 May 2026FAQ11,599OKX to list CATI (Catizen) for spot trading and deliver pre-market futures for CATI crypto
Project Introduction Catizen is a revolutionary gaming bot on Telegram that seamlessly integrates the Telegram x TON blockchain, transforming Web3 access by enabling practical mobile payments. By leveraging Telegram's immense traffic, Catizen aims to establish a Web3 traffic nexus on a scale of hundreds of billions.Published on 9 Sept 2024Updated on 29 May 2026AnnouncementsOKX Wallet to Launch Cryptopedia Season 24
Campaign Period: Aug 29, 2024, 11AM -- Oct 21, 2024, 3:59PM (UTC) Ultiverse Social Task Task: RT the Ultiverse Game Summer post on X Hold ULTI Task: Exclusive benefits to ULTI gangs. Make sure to verify your wallet to prove that you own at least 100 ULTI on the BNB Chain. Reward: 10,000 USDT in ULTI Gaming Summer Mission Task: Complete at least one Gaming Summer Mission. You will get Credits after completing Gaming Summer Missions.Published on 29 Aug 2024Updated on 29 May 2026AnnouncementsOKX Wallet to Launch Cryptopedia Season 22
PiggyPiggy PiggyPiggy is the mini-game with 100% token airdrops, allowing players to earn a minimum of $2 daily! Funton.ai Funton.ai is a modular multi-game platform on the TON network, dedicated to creating a decentralized GameFi ecosystem that integrates AI and gaming. Fanton Fanton is a P2E and NFT fantasy football game. You choose 5 cards of real-world football players for your virtual team.Published on 26 July 2024Updated on 29 May 2026AnnouncementsOff-Platform Cash Transaction Rules
Proof can be in the form of videos, formal contracts, or chat conversations, but it must clearly show the ID information of both transacting parties and whether payment has been completed. For example: when recording a video, clearly record the order information on both parties' mobile phones (or both parties holding valid ID), and have both parties jointly confirm in the video whether payment has been completed.Published on 13 Apr 2023Updated on 29 May 2026AnnouncementsOKX to list perpetual futures for JELLYJELLY crypto
., video sharing and editing) through its planned video app, with priority access for token holders Asset name: Jelly-My-Jelly Ticker: JELLYJELLY Website: https://www.jellyjelly.com/ Features Details Underlying JELLYJELLY/USDT index Settlement crypto USDT Face value 100 Price quotation 1 JELLYJELLY value calculated in USDT equivalent Tick size 0.00001 Leverage 0.01-20x Funding fee Clamp(MA([(Best bid + Best offer) / 2 – Spot index price] / Spot index price – Interest), -1.5%, 1.5%), Interest = 0Published on 26 Mar 2025Updated on 29 May 2026AnnouncementsNew min/max amount for creating an ad on the P2P marketplace
Lite Advertisers who have completed either basic verification (level 1), advanced verification (level 2), or video verification (level 3): The minimum amount by default, for public and private ads, will be equivalent to 100 USD for all trading pairs in all markets. Exceptions apply for Indian Rupee (INR), Pakistani Rupee (PKR), and Nigerian Naira (NGN) — the minimum amount by default, for public and private ads, will be equivalent to 50 USD.Published on 6 July 2023Updated on 29 May 2026Announcements