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Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on 29 Jan 2025Updated on 29 May 202649How do I buy with debit / credit cards?
If the issue persists, you can contact your bank to learn more or contact us here.6. I received a verification code while using my debit or credit card. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My debit or credit card transaction was declined, but I still see money deducted.Published on 22 Feb 2024Updated on 14 May 2026586How do I withdraw AUD with bank transfer?
This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history?Published on 13 Mar 2024Updated on 2 June 202621How do I deposit AUD with bank transfer?
While we don't charge a fee for AUD deposits via the bank transfers, additional transfer fees may be charged by your bank. To learn more about our fees and processing time, read more here.FAQ1. Why am I not able to see the "Deposit AUD" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types?Published on 13 Mar 2024Updated on 29 May 202633How do I deposit AUD with a debit or credit card?
may require you to obtain approval via SMS code or through the respective banking app.Published on 4 Feb 2026Updated on 29 May 2026What can help prevent P2P crypto scams and protect my assets?
The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer. How to prevent chargeback scams: Avoid using payment platforms that support chargeback, such as PayPal. Don't rush into approving P2P transactions.Published on 2 Sept 2023Updated on 29 May 20261,466How do I verify my identity with Singpass?
Select Verify now Kickstart your verification process by selecting Verify Now Select Singpass as ID Type to start the Singpass verification journey Select your ID type as Singpass Select the QR code to redirect to Singpass App Tap the QR code to proceed to the log in phase Once you're in the app, it'll load a page that'll ask for your permission to log in, so select Approve Approve the log in to the Singpass profile A page with Singpass' terms and conditions will be loaded, select I Agree to completePublished on 13 Sept 2024Updated on 29 May 20266Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select Australian Dollar Select Australian Dollar from the Cash sectionOn the web Select Deposit from the home page tab or go to Assets and select Deposit Select Australian Dollar in the Overview section Select your preferred entry to Deposit on the home page beforePublished on 13 Apr 2026Updated on 29 May 2026How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on 13 Oct 2023Updated on 29 May 2026152What are decentralized applications (DApps)?
Traditional applications, which run on centralized servers, can outperform their decentralized counterparts. Ideally, a DApp can process the data of users in an encrypted manner, making it possible to safely store data in a place users trust. Users thus have full control of their data and privacy and can transfer their data to parties that they trust. This is a dream come true when users migrate from Web2 to Web3.Published on 3 Nov 2022Updated on 29 May 202630How do I invite existing users to join the Affiliate Program?
Once approved, users will receive a confirmation notification. You can also check your Chat in the top right corner of the OKX app home page to view system messages.2. What happens if a user doesn't meet the eligibility criteria? Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No.Published on 27 Sept 2023Updated on 29 May 20261How do I use OKX NFT?
Select NFTs on the Home page Select NFTs and Collected on Home to view your collected NFTs Select the NFT which you want to sell and select Sell Complete the operation as required Select the NFT that you want to sell for crypto assets and select Sell to complete the operationTransfer NFTs 1. Select NFTs on the Home page Select NFTs and Collected on Homepage to view your collected NFTs 2.Published on 22 Aug 2023Updated on 29 May 20265,155What are the most commonly used DApps?
We have aggregated mainstream DeFi, blockchain games, and NFT projects from various blockchains, including many niche and cutting-edge projects. Users can directly browse or search to participate, which is not only convenient and fast, but also avoids the risk of entering phishing links through ordinary searches. OKX Web3 Discover supports more than 70 different public blockchains. You can easily participate by searching for project names.Published on 15 Nov 2022Updated on 29 May 2026464How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourPublished on 5 Sept 2023Updated on 29 May 2026867Outcomes User Guide
OKX App home page with Outcomes feature Method 2: open the OKX app, select Trade, then select DEX > OutcomesStep 2: Browse and select events Once inside, first take part in a campaign to receive OKX Campaign Points (xp). After receiving xp, browse events by category or use the search bar to find events of interest.Published on 2 June 2026Updated on 19 June 20263