All
FAQ
Announcements
Product documents
OKX x McLaren NFT Sweepstakes Terms & Conditions
OKX will release a two-tiered NFT drop in celebration of its partnership with McLaren Racing Limited (“McLaren”). The first-tier NFTs will celebrate individual races in McLaren’s 2024 Season. The second-tier NFTs will commemorate McLaren’s 2024 Season at the year’s end. Some of the NFTs will have prizes, as described in more detail below. You may not participate in this Sweepstakes if you are located in any of the Restricted Jurisdictions set forth in Section 2.Published on 25 Apr 2024Updated on 29 May 2026607OKX x McLaren: Digital Collectibles FAQs
At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race. This drop will feature Rare and Ultra-Rare digital collectibles with special prizes. A Classic collectible does not have an associated reward, but is still a piece of authentic McLaren memorabilia. If you mint a Classic collectible you could still win a prize by collecting one collectible from each race of the season.Published on 5 June 2024Updated on 29 May 20266Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
OKX will release a two-tiered NFT drop in celebration of its partnership with McLaren Racing Limited (“McLaren”). The first-tier NFTs will celebrate individual races in McLaren’s 2024 Season. The second-tier NFTs will commemorate McLaren’s 2024 Season at the year’s end. Residents of Australia and Brazil can mint NFTs to commemorate the races and the season’s end where such NFTs do not include any utility (the “Race Rewind Fandom NFTs”).Published on 19 July 2024Updated on 29 May 20261OKX P2P dispute handling rules
If the buyer provides genuine proof of payment, but the seller doesn't receive it, OKX customer support will contact the seller to release the crypto. If the crypto isn't released within the specified timeframe, OKX customer support will manually handle the release. If crypto can not be released as usual, the seller should contact customer support to report the issue. Failure to contact OKX will be considered as payment received. 2.Published on 28 Aug 2023Updated on 29 May 20261,146How do I enable or disable my Trader Mode?
Important Reminder: The Trader Mode feature is currently being upgraded and is being gradually rolled out through a gray release. This article is written based on the latest version of the Trader Mode feature. If your account has not yet been included in the gray release, the interface and actual user experience may still reflect the previous version and differ from the descriptions in this article. This is expected behavior.Published on 22 Aug 2025Updated on 9 June 2026252How can I protect myself from scammers?
We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you. Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller?Published on 21 Aug 2023Updated on 18 June 202612,287What can help prevent P2P crypto scams and protect my assets?
How to prevent fake receipt scams: Always double-check your payment account to confirm you received the appropriate amount before releasing any crypto assets. Don't be pressured to release your crypto holdings immediately. Ensure that you've received your payment in a bank account or wallet before releasing crypto.2. Impersonators By claiming to be a representative of us, scammers could contact you and ask that you release your crypto holdings immediately to prevent them from being frozen.Published on 2 Sept 2023Updated on 29 May 20261,466OKX contract voucher and usage rules
review relevant actions, disqualify accounts from participating in the event and recover the vouchers that were released to aforesaid accounts OKX reserves the right to modify, change or cancel the contract vouchers at any time and for any reason without prior notice OKX reserves the right to final interpretation of the contract vouchersPublished on 15 Aug 2023Updated on 29 May 2026648Crypto available for withdrawal FAQ
To check when your funds will be released, open the OKX app, tap your held balance, and view the Hold Details page. You'll see the exact amount on hold, the reason, and the release date.Once the hold period ends, your funds automatically become available for withdrawal — no action is needed.How do I check my crypto available for withdrawal and funds unavailable for withdrawal?Published on 25 Jan 2024Updated on 29 May 20263,699How do I buy crypto with Apple Pay?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on 2 July 2025Updated on 29 May 20266How do I make full use of OKX's time-saving NFT trading tools?
This feature simplifies portfolio management, making it more accessible for both beginners and seasoned traders. Add to Cart: curate your trading experience In a groundbreaking move, we've introduced an Add to Cart feature that revolutionizes the trading experience. Similar to e-commerce platforms, you can now add multiple assets to their trading cart before executing transactions.Published on 5 Jan 2024Updated on 29 May 202610How do I buy crypto with Google Pay?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance. If you want to find out how you can buy crypto with Apple Pay, visit here.Published on 22 July 2025Updated on 29 May 20264What is trigger order?
Note: It must be at least 2% below the current market price. Use quick-select buttons (–5%, –10%, –15% below market price) to help you set a trigger price faster. Enter the amount you want to buy Note: use the swap button to toggle between fiat/stablecoin and token units. Select your payment method. Select Preview to review your order details. Select Buy/Sell to submit. Note: your order stays pending until the market reaches your trigger price.Will my order execute at exactly my trigger price?Published on 8 May 2026Updated on 29 May 2026What's Options trading?
Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.Published on 19 Nov 2024Updated on 23 June 202613How do I deposit AUD with a debit or credit card?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on 4 Feb 2026Updated on 29 May 2026