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Hong Kong and Taiwan Region Certified Maker Transaction Code of Conduct
The conduct of verification Maker using programs and other channels to snap up low-priced orders. Freeze account for 24 hours Freeze account for 72 hours Merchant Status Revocation 5. Any act that harms the platform's interests or maliciously damages its reputation Merchant Status Revocation / / 6.Published on Sep 19, 2023Updated on May 29, 2026AnnouncementsOKX Wallet to conduct Polygon network maintenance
Dear OKX Wallet users, Due to the Polygon network upgrade, OKX Wallet will begin maintenance for Polygon-related services starting at 21:30 (UTC+8) on July 10, 2025. During this maintenance period, Polygon asset display and trading functions will be temporarily unavailable. If you have trading needs, we recommend transferring your funds in advance to avoid any inconvenience. The maintenance is...Published on Jul 10, 2025Updated on May 29, 2026AnnouncementsTradingView Subscription Codes – Terms and Conditions
Users should conduct their own due diligence.2.6. Risk Disclaimer: The value of digital assets is highly volatile and carries investment risk. The use of financial charting platforms like TradingView involves inherent risks related to market data and financial analysis. Users should assess their own risk tolerance before making any investment decisions based on information or tools obtained through TradingView.2.7.Published on Jul 23, 2025Updated on May 29, 2026FAQ7TradingView Subscription Codes – Terms and Conditions
Users should conduct their own due diligence.2.6. Risk Disclaimer: The value of digital assets is highly volatile and carries investment risk. The use of financial charting platforms like TradingView involves inherent risks related to market data and financial analysis. Users should assess their own risk tolerance before making any investment decisions based on information or tools obtained through TradingView.2.7.Published on Jul 23, 2025Updated on May 29, 2026FAQTradingView Subscription Codes – Terms and Conditions
Users should conduct their own due diligence.2.6. Risk Disclaimer: The value of digital assets is highly volatile and carries investment risk. The use of financial charting platforms like TradingView involves inherent risks related to market data and financial analysis. Users should assess their own risk tolerance before making any investment decisions based on information or tools obtained through TradingView.2.7.Published on Jul 23, 2025Updated on May 29, 2026FAQI haven't received the verification code
Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on Aug 16, 2023Updated on Jun 21, 2026FAQ33,344I haven't received the SMS code
We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on Aug 16, 2023Updated on May 29, 2026FAQ30How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on May 29, 2026FAQ21Security audit report collection
The scope of the auditing: For Target code and revision, visit here. For more information on this, check out the audit report here. OKX Account Abstraction audit report - 2023.06.28 The AA Smart Contract Account (Account Abstraction) module of OKX Web3 Wallet has passed a security audit conducted by the third-party security firm SlowMist. The audit was completed on June 28, 2023, and all identified risk items have been fixed. For more information on this, check out the audit report here.Published on Nov 11, 2022Updated on May 29, 2026FAQ7,089OKX Policy on BTG Hardfork
Therefore, we have decided to conduct an asset snapshot before the fork and would then make a reasonable attempt to credit our users BTG subjected to our review on network status and BTG codes. Full details of policies as below: 1. Due to the variability of block creation within the BTC network, Block height 491407 was reached at 9:20 am (HKT) on 24th October, 2017. According to the change has conducted and completed the wallet snapshot on 24th October, 2017 at 9 a.m.Published on Oct 23, 2017Updated on May 29, 2026AnnouncementsHow do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Jun 2, 2026FAQ55X Drops Club United States
Please consult your legal/ tax/ investment professional for questions about your specific circumstances. 12. OKX reserves the right to monitor participant behavior during the event and to disqualify any user it deems to have engaged in fraudulent, abusive, or otherwise irregular conduct.Published on Dec 5, 2025Updated on May 29, 2026FAQWhat is sub-account?
Managed trading sub-account: you can entrust your sub-account to a professional trading team. Ensuring your asset is safe and you can enjoy a better VIP rate during the binding period.Published on Aug 22, 2023Updated on May 29, 2026FAQ1,870What's DEX Referral program?
Impersonating the OKX brand or conducting misleading promotions, including but not limited to: Creating third-party websites that resemble OKX/OKX DEX and directing users to the official site, including: Pages similar to the OKX/OKX DEX homepage Domain names highly similar to the OKX/OKX DEX official URL Websites containing a large number of clickable OKX logos Registering and operating social media accounts similar to OKX, including but not limited to X, Facebook, TikTok, Xiaohongshu, WeChat OfficialPublished on Jul 21, 2025Updated on May 29, 2026FAQ382OKX Australia - Refer a Friend Program
The Requirements for the RAF Program are as follows: Access your invitation link or code by logging in to your OKX account and going to "More" > "Referral" on www.okx.com, or the Referral Page on the OKX app. Share your invitation link or code with a friend who does not have an OKX account.Published on Jan 30, 2025Updated on May 29, 2026FAQ24