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Tokenized stocks FAQ
Tokenized stocks are blockchain-based tokens designed to mirror the price performance of publicly traded stocks or Exchange-traded funds (ETFs), also known as synthetic stocks. They provide on-chain price exposure without granting ownership rights to the underlying company. Unless explicitly stated by the provider, tokenized stocks do not include shareholder benefits such as dividends or voting rights. Note: Tokenized stocks don't represent actual ownership of the underlying equities.Published on Feb 2, 2026Updated on Jun 17, 2026FAQ9TradFi/Stock Perpetuals FAQ
Is the price of a Stock Perpetual linked to the stock market? The price of Stock Perpetual isn't directly associated with the US stock market. Stock Perpetuals on OKX operate as an independent order book with their own index price mechanism. You can view the details by navigating to the relevant token > Overview > Index Components. 3. How does the market behave on OKX during stock market weekend closures?Published on Apr 1, 2026Updated on Jun 2, 2026FAQ10How do I check if an email is officially from OKX via EML file?
If the verification result shows that the address is not an official domain, the email can be considered fraudulent. If the address is valid but the email content appears suspicious (e.g., contains instructions to withdraw funds, scan QR codes, or click links), proceed to 2.2. Verify the email's authenticity using the EML file If the verification result shows the address is official, but the content appears suspicious: Proceed to use the EML file to verify the authenticity of the email.Published on Nov 24, 2025Updated on May 29, 2026FAQ19What's the Verification Ads feature?
Select verification requirements Review and publish: carefully review all ad details before you proceed to publish. Once everything checks out, post your ad. Our P2P platform will make it visible in the marketplace with the verification tag.How does the verification process work? User places an order: when someone places an order on a Verification Ad, a pop-up window will list the merchant’s additional verification requirements.Published on Jul 26, 2024Updated on May 29, 2026FAQ59A beginner's guide to identity verification
Related articles: Why did my identity verification fail? How do I verify an individual account? Guide to ID and selfie photos for identity verificationPublished on Sep 25, 2023Updated on May 29, 2026FAQ6,489OKX to list Pre-IPO pre-market perpetual futures for SPACEX/USDT, OPENAI/USDT, and ANTHROPIC/USDT
Once a company files its S-1 prospectus disclosing the actual share count, a Rebase (proportional adjustment) will be executed to keep your position value unchanged. Once the IPO is completed, the perpetual futures will automatically be converted to a standard stock perpetual contract.Published on May 7, 2026Updated on Jun 12, 2026AnnouncementsI haven't received the verification code
Select other methods available to authenticate your account on the appOn the Web Select Log in > fill in your phone number/email address >select Forgot your password > select Unable to verify Select Unable to change to different verification methods on the code authentication page on the web You can choose an alternative verification method, such as the Authenticator app, voice call, Telegram or WhatsApp to complete the verification.Published on Aug 16, 2023Updated on Jun 21, 2026FAQ33,340Pre-IPO perpetual futures
Corporate actions may trigger an additional Rebase: If the underlying company undergoes a corporate action that changes its total share count — such as a stock split or reverse stock split — OKX may decide to perform an additional Rebase on the contract to align its pricing basis with the adjusted share count. After the company completes its IPO, OKX will, at an appropriate time, convert the Pre-IPO contract to a standard stock perpetual futures contract.Published on May 7, 2026Updated on Jun 3, 2026Product documentationWhy did my identity verification fail?
How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Aug 8, 2024Updated on May 29, 2026FAQ60Guide to ID and selfie photos for identity verification
The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support.Published on Oct 13, 2023Updated on Jan 28, 2026FAQ14,000Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Issue Description: The system detects any of the following: screenshots, scanned or printed copies instead of original documents; black-and-white photos; missing pages; poor-quality or damaged files; expired documents; or documents in an unsupported language.Published on Sep 5, 2023Updated on May 29, 2026FAQ11,598How do I verify OKX's ownership and balance of the wallet address?
This article will guide you through the process of how to verify OKX's ownership and balance of the wallet address via OKX's reserve snapshot file and open source reserve verification tool.What should I prepare before verification? 1. Open the verification tool, select the zip file to download You can see the following two tools in the folder: VerifyAddress: verify ownership of reserve address.Published on Sep 26, 2023Updated on May 29, 2026FAQ1,004How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on May 29, 2026FAQ39How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email.Published on Sep 4, 2024Updated on May 29, 2026FAQ13OKX introduces 30-day verification for withdrawal address book
If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification.If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. How does this impact existing verified addresses?Published on Jul 4, 2024Updated on May 29, 2026Announcements