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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on May 29, 20265How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market...Published on Jan 5, 2024Updated on May 29, 202610How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.YouTube Go to the YouTube page, copy the page link. Open YouTube channels and copy the YouTube link that you want to verify Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link. Note: you can also use YouTube username to verify.LinkedIn Go to the LinkedIn page, copy the page link.Published on Aug 11, 2023Updated on May 29, 20265,392Spot copy trading: copy trader FAQ
Download OKX App: Visit here X: Visit here Telegram: Visit here Discord: Visit here YouTube: Visit here Other channels: Visit herePublished on Oct 18, 2023Updated on Jun 21, 2026125How do I start trading cryptocurrency on OKX with Smart Trading?
The beauty of Smart Trading is its flexibility. Start with copy trading to gain experience, then transition to bot trading for automation, or use signal trading for active involvement. The choice is all yours. Ultimately, Smart Trading empowers you to trade crypto your way, regardless of your experience or preferences. Explore the different products, experiment, and find the approach that unlocks your full trading potential.How do I trade with Smart Trading?1.Published on Apr 7, 2024Updated on May 29, 202676OKX Web3 FAQ
We're committed to providing full cooperation and support to judicial authorities upon request.Please report all security incidents to: safety@okx.comPublished on Jan 19, 2026Updated on Jun 18, 2026124How do I check the status of my returned withdrawal?
Customer service will reach out to you once they have the full details Note: to help speed up the investigation, please prepare one full video recording that covers the following: Conversation with the external platform’s customer support The conversation must state the reason for the returned withdrawal.Published on Oct 30, 2023Updated on May 29, 2026305How do I submit my proof of address (POA)?
Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Published on Sep 5, 2023Updated on May 29, 20264What's OKX Web3 wallet?
Additionally, keep your seed phrase safe, as anyone who gains access to it will have full control over your wallet. Learn more on how you can manually back up your wallet here.Published on Sep 5, 2023Updated on May 29, 2026102,274How do I add margin for margin trading?
In the cross margin full position mode, orders will not display under the "Position" section when margin trading, and there is no additional button. This is because the cross margin full position mode combines the value of all cryptos in the Trading Account into USD to serve as the opening margin. If you need to add margin, you can transfer any one or multiple cryptos into the "Trading Account."Published on Mar 20, 2023Updated on May 29, 202637Why did my account verification fail?
Issue Description: The system detects that your full name or date of birth in your profile is incorrect, missing, or unreadable. The uploaded document does not contain a photo of your face, or the face photo is unclear. Invalid Document Expiry Date Invalid Document Photo Issue Description: The uploaded file is blurry, cropped, or obscures your identity information. You uploaded irrelevant ID documents or proof of address.Published on Apr 6, 2026Updated on May 29, 20262How do I download my account statements?
Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.Published on Nov 6, 2024Updated on Jun 17, 20263How do I submit my proof of address (POA)?
We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on May 29, 2026867What's OKX Security Assistant?
If you’re unsure whether a risk item can be safely deleted, prioritize: “Stop loss first (switch to a trusted device) + investigate later (full scan, read descriptions, provide feedback).”Published on Jan 15, 2026Updated on May 29, 202680How does insufficient permissions for TRON wallet addresses work?
If your address doesn't have permission, kindly update the owner permissions to regain full access to the wallet. The outcome of the TRON wallet address search To learn more about other Risk Fraud topics, visit here.Published on Aug 20, 2024Updated on May 29, 2026231